I spent my honeymoon at Runaway Bay Heart Hotel in Feb 2008 and it was truly wonderful. The food was authentic Jamaican food, i would know because i'm a Jamaican. The staff was professional, pleasant and very helpful. The rooms and grounds were clean, it was overrall a wonderful experience. I'm definitely going back for my anniversary. more

We stumbled across this training hotel for those seeking careers in hospitality while driving around looking for a place to stay for one night before a week on the beach. We were quite satisfied. In short, it's reasonably priced, clean, and comfortable with great ocean views and a shuttle to their private beach (which we never took). The food (both... more

My Girlfriend and I were in Jamaica for a friends wedding. We were unable to book a room at the resort we were staying at for the night of the wedding, so we moved to the HEART for our last night. The price was great, and the grounds were lovely, but that was about it. The staff gave new meaning... more

I've stayed at this hoel several times over the past 3 years. I feel very comfortable there but this hotel is not for everyone. If you are used to the NY way of life with the rushing around I would suggest you stay someplace else. Jamaica in itself is slow moving. You are on vacation so I suggest before you... more

We have been planning to stay at this hotel for 10+ months and cannot get confirmation from the hotel - by the time we were ready to finalize travel plans, all other options were unavailable. Repeated emails, faxes, telephone calls to everyone from the front desk clerk to the general manager of the hotel have all proved futile. We have... more

The grounds of the hotel are lovely, but that's where it ends. I wasn't pleased with the rooms. They were not well kept and needed paint, new curtains (clean), a headboard, and update in the bathroom. I was afraid to fall asleep after wrestling with a large water bug (looked like a roach if you ask me). The staff was... more

We had booked our room online in early March for our stay in August, 2006. Good thing as just a week later the hotel & many surrounding this area were booked solid due to the Reggae Sunsplash Concert which was a four day/night event. Some of the artists even booked their stay at the Heart Hotel. We saw Pliers, Richie... more

We had an unpleasant experience with the Tamarind Tree Hotel and moved to the Heart Hotel. The rooms were clean and well taken care of, the staff was helpful, the view was magnificent, and the restaurant just fine. We'd stay here again. The air conditioning in the rooms kept going out, but we were always able to get it back... more

I wanted a relaxing break, and that is just what I got. The rooms were clean and well maintained. The staff are friendly and by the end of the week we felt like old friends. On the rare occassion where they fell short, they did more than enough to redeem themselves. The food was really authentic, and delicious, but if... more