My wife and I stayed here for one night prior to our cruise. We chose it because it was close to the harbor, only 5 minutes by taxi. First the good things about it. The staff was very friendly and helpful. When we inquired about eateries within walking distance the bellman recommended Los Cafe Pinos. We ate there and the... more

My husband and I were there for 5 days/4 nights. Check in was a breeze. Room was very spacious and clean, but still cold even though the thermostat was on warm. After a couple of days there, the maid service showed up, while we were still in the room and we let her come in to do her job. Right... more

Stayed 1 night in this hotel the day before (a Saturday) our cruise on the Royal Caribbean. This hotel was ok, but did have a share of problems. The CONS 1) EXPECT long wait for your room! Check-in time to this hotel is 3pm. We arrived at this hotel around 4pm and our room was not ready yet. We had... more

To begin the staff was very nice and friendly. They allowed us to leave our luggage after check out while we went shopping before our cruise was to leave out that evening, I cannot say enough about the staff. As for the hotel, it was OK. The bed was comfortable and the room itself was pretty clean. I liked the... more

We stayed at the Marriott Courtyard the night before boarding a Caribbean cruise. Our choice was mainly based on the fact that this is one of the hotels by Royal Caribbean to put passengers up before their cruise. Although very expensive for the few hours spent, it was of a very high standard and close to the port. Checkin is... more

Booked one night through the Mariott website. I booked a double room, but upon arrival was told that I would only be given a king. I had to fight this at the desk. I will say however, that the desk agent handled this problem well. She maintained a calm demeanor and a smile the entire time. The room itself was... more

First i would like to stay we had a great vacation for the eight days that we were there. When we showed up to the hotel it is very nice. there was eight of us(two families w/small kids). we requested to two rooms together but they could not set it up that day(they set us up two days later, even... more

We were staying one night in San Juan to catch a cruise on Sunday and chose to stay at the Courtyard by Marriott. The taxi ride for one person was $16 from the airport. I arrived early in the morning so I could not check in until 3:00 pm and the staff checked my bags. The bus stop is about... more

You don't seem to get a lot of 'hotel' for your money in San Juan, so based on that fact this hotel is OK for a one-night stay. We stayed here the night prior to our cruise - it was just a 5 minute ride to the port - very handy but it still cost $17 based on the taxi... more