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La Concha Resort: A Renaissance Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 59 reviews
59 Reviews
5.0 of 5 stars
24
4.0 of 5 stars
14
3.0 of 5 stars
8
2.0 of 5 stars
6
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 8 of 38 hotels in San Juan
Description:
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of... Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. more » « less
  • Address
    1077 Ashford Avenue
    San Juan 00907
    Puerto Rico
Check Rates: $280 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 57 traveler reviews
  • What to Expect:
    • 4 based on 51 reviews Rooms
    • 4 based on 50 reviews Service
    • 3.5 based on 48 reviews Value
    • 4 based on 51 reviews Cleanliness
  • Recommended For:
    • 60% based on 57 reviews An amazing honeymoon
    • 50% based on 57 reviews Young singles
    • 40% based on 57 reviews Families with teenagers
    • 30% based on 57 reviews Older travelers
    • 30% based on 57 reviews Families with young children

Reviews of La Concha Resort: A Renaissance Hotel

( 1-10 of 59 )
Jul 2, 2008

I'm currently staying at this property, so I thought that I'd take a few minutes and share my experience. It's really been a mixed bag. In some areas La Concha met and even exceeded my expectations, but in others it came up short. First it’s on the beach in San Juan. Honestly, the beach here is not that great to... more

Jun 27, 2008
3/3 found this review helpful

Just returned from Lan Concha today and figured that I better write my review before I forgot everything. Well, this was my first time to Puerto Rico and was there with about 60 family and freinds for a Family reunion trip. Our group ages ran from infants up to grandmothers. First off, the hotel itself was very nice. It was... more

1 of 5 stars
ChantelleSTX
Jun 16, 2008
1/1 found this review helpful

I stayed at the hotel June 6/6-6/8/08. I had read most of the reviews on the website stating that it was loud on the weekends but we travel to san juan often for R & R and wanted to give the new kid on the block a try. First off the hotel is beautiful. The pools are small but the... more

4 of 5 stars
St. Croix, US Virgin Islands
Jun 12, 2008
2/2 found this review helpful

I flew into Puerto Rico for a fun weekend with 30-something friends. I HIGHLY recommend that if you stay here, you pick an oceanfront higher-level floor, as far away from the pool/lobby area as possible. It tended to be very noisy with the band/muisc on the weekend for my friends, who stayed on the 3rd floor. I didn't have a... more

Management response from
LaConchaResort, General Manager

Thank you for taking the time to reflect on your stay at the hotel. Our mission is to make La Concha an exceptional luxury experience for travelers, and comments such as yours will help us to achieve that goal. Regards, Eddie Sipple, General Manager

5 of 5 stars
Atlanta, GA
Jun 12, 2008

We just returned from a four night stay at La Concha and it was wonderful. The service and helpfulness from everyone we came in contact with was excellent. Perhaps we are less needy than earlier reviewers but compared to other hotels on other islands, this one is the best so far. The ocean and beach views from our room was... more

3 of 5 stars
Grand Rapids, Michigan
Jun 8, 2008
0/1 found this review helpful

I booked this hotel with Marriott Rewards points (30K) for after our cruise. I expected this to be an outstanding hotel based on all the pictures; reviews; etc. However, though the Staff get a 10 - the rest of the hotel rates around a 3 for tripadivsor rating. The pool was super crowded and didn't seem that large. The beach... more

Management response from
LaConchaResort, General Manager

Thank you for your review and for staying at La Concha. We appreciate your feedback as it helps to ensure guest satisfaction going forward. We are sorry you experienced some problems, and do suggest that in future you allow us to help you with transportation so to expedite your trip to other areas on the island. Regards, Eddie Sipple, General...

5 of 5 stars
Philadelphia, PA
Jun 3, 2008

To be honest, the reviews of the hotel made the anticipation of arrival a bit daunting. Knowing that there was construction and a fairly slow build to the hotel/property, it was a bit of risk booking here. But the imagery and location were hard to beat and the fact that the rooms were new, on the ocean (all with ocean... more

1 of 5 stars
Atlanta, GA USA
Jun 3, 2008
1/1 found this review helpful

Contacted the hotel a couple of weeks before arrival to inquire about any presidential suite type room with an adjoining extra room. Spoke directly and in detail with the hotel reservations manager. The hotel offered me a good rate so I decided to check out the property even though there have been mixed reviews on travel websites, including TripAdvisor. The... more

Management response from
LaConchaResort, General Manager

Thank you for the comments on your stay. We are sorry that your experience was less than satisfactory and your concerns are currently being addressed with management. Guest satisfaction is our first priority at La Concha and we take your comments very seriously. We hope you will give the hotel another try in the future. Regards, Eddie Sipple, General Manager

May 31, 2008
1/1 found this review helpful

My boyfriend and I stayed at the LaConcha over the Memorial Day weekend (5 days/4 nights) and I must say it was an outstanding experience. I was a bit nervous in reading some of the reviews, but I was not disappointed at all!!! The grounds are immaculate and while there is still construction going on, we were away from the... more

May 28, 2008
1/1 found this review helpful

WOW! Ok that said this is a great place. We just returned from a 10 day stay and we miss it already. The hotel was simply great. We have traveled to many islands and countries and this hotel is at the top of the list of the best. When we arrived around 2:00 our room was ready, 11th floor oceanview... more

Reviews of La Concha Resort: A Renaissance Hotel

( 1-10 of 59 )
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La Concha Resort: A Renaissance Hotel Address

1077 Ashford Avenue, San Juan 00907, Puerto Rico