I always read trip advisor prior to booking a hotel, because I believe tourists are the best reviewers......... I wanted to write this review as a service to fellow tourists that are in the same boat as me. I really didn't like this hotel. We did not like it so much, we checked out the same day and demanded that... more

We have just spent 2 amazing weeks at the Acapulco Ritz. We have stayed at this property many times for many years. The hotel is very, very clean bright and comfortable. The food quality, variety and service is excellent. The staff is exceptional, always smiling, hardworking and will go out of their way to accommodate you. The Animacion staff will... more

Just returned from a one weeks stay at the Ritz. The hotel is kept very clean and the food surprisingly good. Good value for the dollar. The weather in Acapulco is amazing, hot and not a cloud in the sky. Just wish they had a bigger pool as it can get very crowded when there's alot of children. The staff... more

great place ,the people at the hotel ,done their work ,food great if you like continental menu,all your needs are cover in the hotel,i will be back next winter. more

there is really no way to make a long story short when it comes to our stay at this hotel. we were under the impression that this would not only be a wondeful trip but an amazing honeymoon. we were very wrong. like most people we heard the name ritz and thought "this has to be a great place". again... more

I did not like the hotel at all the room was not great bathroom was not clean the towels were not soft it had cracks on the on the wall where the sliding door had nice view to ocean i had to pay 5.00 dollares to use the internet and for the money it was not worth it. more

Our room had an excellant ocean view, and was attached to our kids room (they had a street and ocean view) which was fun. Our air didn't work very well..but the staff came up to fix it right away! (Still didn't work as well as the air in the kids room!) The room was CLEAN ...but the beds were so... more

Okay...well The first off dont let the name the "Ritz Acapolco" fool you and think its like the Ritz Carelton because I guarrantee you it isn't, the Ritz was porbably the worst hotel I have ever been to in my entire life. First, no one speaks english in this hotel. There is the biggest language barrier you ever imagine with... more

This was such a great place! The food was good and authentic, the staff was so nice and would go out of there way to make sure you were happy. They don't speak a lot of English-but you are in Mexico duh! There was security around the clock-on the beach in the lobby etc. so that people that weren't supposed... more