We stayed at the Grand Mayan 9/19/2008 - 9/25/2008. The hotel is magnificent. The rooms are spotless and the grounds are perfect. We enjoyed the twice daily room service. My only complaint is that we asked for an ocean view room and were told we could move to another room in 3 days but no one ever contacted us again... more

My wife and I stayed at the Grand Mayan, Acapulco for our honeymoon in August 2008. The Grand Mayan is one of the nicest hotels in Acapulco according to pretty much every website out there as well as every taxi driver we struck up a conversation with. Speaking of taxi drivers, Roberto Alarcon and his brother are by FAR the... more

My family stayed at the Grand Mayan through a RCI trade. We did not have the ocean view, but that was fine. My husband and I traveled with a 3 and 4 year old. I was concerned about traveling with children so young, but we did not have any problems. The Mexico City is extremely confusing. I would avoid it... more

I just returned from a week long trip to Acapulco and my stay at the Grand Mayan was excellent. When walking to the reception desk at the Grand I was awestruck at the beauty of the ocean...it is enough to take your breath away. There were a total of 4 ladies in our group and we had the pleasure of... more

Stayed at the Grand Mayan in Acapulco. The resort was above average, but in true form to the Mayan Resorts they do "nickle and dime" you. They like to charge for amenities that are included in most other time share resorts. The true gem in this trip was ROBERTO ALARCON. We contacted him on the internet prior to our trip.... more

My family of four (children ages 10 and 12) stayed at the Grand Mayan during the last week of July and had one of the best vacations ever! Overall, the Grand Mayan was nice. The hotel service and hospitality was well above average. The rooms were clean and the evening service was especially nice. We especially loved the waiter by... more

Our stay at the Grand Mayan was very enjoyable, the room was a bit below our expectations, but we came to enjoy it. It would be great for a family, and worked for our honeymoon. The weather was great even though everything said that it would be terrible. If you go CONTACT ROBERTO ALARCON; his prices were phenomenal, his English... more

just got home last night! August and September are suppose to be wet months... but we didn't see a drop of rain until the last night... and it POURED! the resort is BEAUTIFUL! the rooms are amazing... just a note... only owners/members get ocean view rooms and there is a sewer smell off the balconies facing the street/golf course. I... more

Before I talk about Roberto Alarcon, El Hombre (that's The Man for all you radical folk) I have to tell you this . . . if you plan on going to Acapulco, you must stay at the GRAND MAYAN. It is simply breathtaking. The staff is excellent, the rooms are excellent, everyone and I mean everyone is friendly. From the... more