I spent the best vacations ever. The price was good , the service was great . Also the room that we had was always clean and it had a excellent view . Put in mind that is not a 5 stars hotel and you get what are you paying .The service treated us like queens ¡¡¡¡ Believe you won´t regret. more

In my opinion the only thing i enjoyed was the price of my packet, other than that It was only thing after another. 1. no a/c upon arrival in our room until the following day around 5:00p.m.. They refused to move us into another suite because it was more expensive and our packet did not include upgrades. 2. Birds, Bees,... more

Knowing this hotel got less than stellar reviews we were looking for value for a large group unfortunately we took the chance. We had 2 seniors, 2 adults, 6 young adults and a teenager. We booked 5 rooms. We got there and the grounds were nice, pools nice, food okay, rooms HORRIBLE!!!! We were supposed to have 2 rooms with... more

I stayed at this hotel for one night only, so I can't say anything about he food. However, the front desk staff was nice, and I got a great first impression. The pool was beautiful and looked clean. However, once I got to my room, I was sorely disappointed! The first problem was the door to the room. It is... more

We have been staying at this hotel most every year since it was built. After all these years the rooms are in need of updating. The rooms are kept very clean, the staff does a great job! We always leave a couple dollars tip on the bed and the they take even better care of you. We do enjoy the... more

We went to Embarcadero for our 10th anniversary. My wife and I enjoyed our time in Mexico because we got to be together and relax without our kids for a few days. If you are planning on NOT staying at the hotel for most of your visit, this is a good place for you. The rooms needed a major face... more

My fiance and I stayed at the resort the first part of March and were not disappointed at all. We arrived early, before check in time, and were given a different room as the one we were supposed to have was not ready yet. The people at the front desk were very nice and we didn't have any problems. The... more

Just got back and couldn't wait to write this review after seeing some of the very negative ones further on down the list, I feel like the hotel deserved it. Here goes: Rooms, basic, but clean nice and homely! Would have liked a small balcony and wasn't offered an upgrade as it was slow - if I had really cared... more

The staff is still very quick to help when they can and everything about the place is friendly. The biggest problem is that it is getting old and needs work that is beyond the ability of the staff. They have light fixtures that do not work and air conditioning that blows warm air. The ceiling fans are hit or miss.... more