This is our second vacation with the royal resorts. Our first stay 3 years ago was at the Royal Sands. The Royal Mayan is the 2nd oldest in the hotel zone but it's within the complex of all 3 royals - the islanders, carribean and mayan, so you can use all the facilities without having to take the bus anywhere.... more

We swapped our timeshare at the Tahiti Village in Las Vegas for the Royal Mayan in Cancun through Interval International. We booked a year in advance and stayed from April 26-May 3. I had done a lot of research and heard mostly good reviews of the Royal Mayan. We booked our airport pick up with Thomas Moore travel and other... more

We booked our vacation using Interval World's website. IW's site rates the Royal Mayan as a five star resort, but most other websites only rate it at a 3.5. I was a little worried about this, but once I got there, I fell in love! We had reciprocity at the other Royal resorts, but still spent most of our time... more

Keep on lovin it every year!!! Great service, great drink and great times!!! Everyone is super friendly. Room is very clean, could use a little updating, but hey, you are in CANCUN!!! Not your own living room!!! Shouldnt be hanging out there unless it is 4AM!!! Then who cares what the room looks like. We Will be there in 2... more

Just returned from a week with my parents in their time-share there and I was somewhat disappointed with my stay at this property. The waiters and bartenders were rude and surly the entire time - and I was tipping 20% consistently for nothing! They never smiled or spoke with us, just took the orders and gave you the goods. You... more

This was our first trip to Cancun we went with 6 others. Thomas More picked us up at the airport and was prompt. We used also them to book some of ours tours and other outings during our 10 days. The Resort was beautiful very clean and comfortable. The staff was very nice and helpful. The beach was the best.... more

We stayed at the Royal Mayan for a week in Feb. 2008. We had five adults and a 20 month old baby. We are not timeshare members and booked directly. It could not have been nicer. We had a 7th floor apartment overlooking the pool and with a direct view of the ocean. The apartment was spacious, very clean, and... more

Have been going to Cancun for several years, but 2007 was the first year at the Royal Mayan. I was not sure how I would feel about it after spending several vacations at VCI and feeling so at home there, but I loved the Mayan! The staff was wonderful, the villa was superb and the overall experience was the stuff... more

Friends offered us a week at this resort and after reading blogs on this site, we decided to go. We were not disappointed! Most especially the staff are very dedicated which goes a long way when vacationing. There was no sense of being rushed in any way, the restaurants are not four star but extremely comfortable. If you want to... more