We visited the Oasis Palm Beach Cancun from August 17th to 24th with our 3 kids ages 4, 6, and 8. We were picked up at the airport by the Oasis shuttle van and arrived without issues. Once we arrived we had to leave our bags with the bell staff until our room was ready. Having traveled often we were... more

Well, here we go... We visited from the 18th to the 22nd of August, 2008. Check-in was ok. We got there around 1pm, so had to wait until 3pm to get our room. In the mean time, we got our wristbands and were able to eat and check out the resort. Our first room was ok, until the toilet, sink... more

OK, when you plan a vacation or a honeymoon, please stay away from this place. 1st. Their customer service is appalling, rude throughout the bell service and especially the front desk. Why? well i observed several top managers berating the staff in front of guests, no surprise the guests are treated so poorly. They are in dire need of training... more

My boyfriend and I stayed at the Oasis Palm Beach from Aug 10-16. I am going to be brief and get right to the point. Do not take a cab from the airport, they will rip you off big time! Arrange for transportation when you book your room. It is worth the price. Check-in and check-out is horrible. The lobby... more

Myself and my husband visited this hotel in june this year and thoroughly enjoyed our holiday . The rooms were clean , the bathrooms basic , but again clean , they were cleaned daily . The food was fine with the restaurants and hotel grounds continually beig cleaned by the hotel staff . We did not tip at the bars... more

My boyfriend and I just returned from a trip to Cancun. We went for 4 days in mid-August. The trip was wonderful and I wish we had stayed longer! We booked through cheaptickets.com, and paid an insanely low price for our 4 day all-inclusive visit. I'll start with the cons: -We flew Spirit Airlines. Absolutely terrible. We had a layover... more

Rooms are smaller than some hotels in Cancun. They are not updated, but everything at this hotel is clean and neat. The staff is teriffic, the food is good, with alot of Mexican dishes. The beach has alot of seaweed, and seems to have a high salinity content which burned our children's eyes. Bring goggles. We had heard of surprise... more

Fantastic hotel! The staff areall very friendly and helpful. Rooms are clean and comfortable, the ones overlooking the pool/beach are the best. Pool area is always well maintained and clean as is the beach, a perfect caribbean scene! The beach bar is brilliant, thanks to Mario and the rest of the staff. They make some wonderful cocktails! There are 5... more

I can't think of a good experience at this hotel. We got there and didn't get the room we requested, despite booking 3 months in advance. They did offer to upgrade to the 5 star hotel, but after our long long trip we just wanted a room (that was probably a huge mistake). After we get to our room, we... more