we spent a week in bel air. the restaurant, room service, cleaning, minibar, views, pool, beach...everything was just perfect! more

We stayed at Hotel Bel Air for our honeymoon in Cancun, MX and it couldn't have more perfect. The room was beautiful, the food was great, the ambiance was very calm and relaxing, the beach was spotless and never crowded and the pool bar was out of this world. We spent six days in heaven with the nicest people ever... more

This is the question we kept asking throughout our entire trip! It took at least three days to get replacements and in the mean time my boyfriend and I had to borrow the towels rolled up by the pool. If you are looking for the typical all-inclusive deal with multiple restaurants to choose from then this place is NOT for... more

Terrible service! Housekeeping would remove towels and not replace them for 2 days. Constantly disturbed in my room by housekeeping (at 730am), mini-bar replacements, servicemen. No peace in my room with constant interruptions. To order room service - i had to go downstairs to the restaurant to order as they had no menus in the rooms - defeats the purpose... more

I stayed at the Bel Air, in Cancun Mexico, with 8 other women, during Memorial Day weekend (5/21-5/25). Our ages range from 25-30. It was a beautiful hotel in the perfect location! It was at the beginning of the hotel strip, not very far from all the excitement, but far enough to not be overwhelmed by the party goers. My... more

The hotel was clean and worth the price paid. It is right on the ocean and the view from our room was amazing! The conceirge staff were helpful with providing directions and recommendations. We easily booked tours from the hotel. The staff did a great job cleaning every morning and turning down the room in the evening. I did not... more

We stayed at this hotel from April 18 to 21. I was impressed with the cleanliness of the hotel from the very moment I stepped foot in the lobby. The lobby is great and well-kept. Everyday the workers would sweep and wipe the floors. As it is the standard for everything that you do around Mexico, tipping goes a long... more

We went here to celebrate our college spring break. From the first moment, the staff made us feel very welcome. I never expected a trip to Cancun to be a cultural experience, but it was. We met very few Americans at the Bel Air, and spend lots of time hanging out with our new Mexican and Argentine friends and practicing... more

Bel Air is a very clean, very beautiful hotel at the southern end of the hotel zone only 10 minutes from the airport.. My wife and I enjoyed staying there from Saturday through Tuesday April 12-15. We did not do the All Inclusive, but we would not recommend the all-inclusive unless you plan on eating every meal at the Bel... more