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ME Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 145 reviews
145 Reviews
5.0 of 5 stars
70
4.0 of 5 stars
35
3.0 of 5 stars
13
2.0 of 5 stars
18
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 28 of 157 hotels in Cancun
Description: Oceanfront Resort reminiscent of an ancient Mayan temple, set amid tropical gardens on North Cancun Beach.
  • Address
    Boulevard Kukulkan, km. 12
    (formerly Melia Turquesa Cancun)
    Cancun 77500
    Mexico
Check Rates: $224 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 144 traveler reviews
  • What to Expect:
    • 4.5 based on 122 reviews Rooms
    • 4 based on 120 reviews Service
    • 4 based on 121 reviews Value
    • 4.5 based on 122 reviews Cleanliness
  • Recommended For:
    • 60% based on 139 reviews An amazing honeymoon
    • 40% based on 139 reviews Young singles
    • 40% based on 139 reviews Families with teenagers
    • 20% based on 139 reviews Families with young children
    • 20% based on 139 reviews Older travelers

Reviews of ME Cancun

( 1-10 of 145 )
5 of 5 stars
San Francisco
Jun 27, 2008

I booked this hotel after reading the many reviews and research. My boyfriend and I have never been to Cancun and wanted our stay there as safe and comfortable as possible. Upon reading the many reviews (bad and good) we decided to stay here b/c it seemed like the best bang for the buck. We stayed at this hotel for... more

Management response from
Leonardo_Cuevas, Quality Manager

Dear Sir / Madam: We are thrilled to know that you enjoyed your stay at the ME Cancun hotel – thank you for your comments and suggestions! When we get feedback like yours it shows that our guests connected with the vibe and Aura of the hotel, which means that we accomplished our goal. Regarding your situation with the front...

2 of 5 stars
Magnolia, Arkansas
Jun 22, 2008

I'm staying in room 251 as I write this note....My wife and I just left the Grand Melia and came here to experience the ME. I'm disappointed in the quality and cost of the food and drinks...The Adult pool is fun, the MAXIM girls are a definite plus, as they are pretty, and super friendly, down to earth girls, a... more

4 of 5 stars
New Jersey
Jun 13, 2008
1/1 found this review helpful

We stayed at the ME Cancun for 4 nights and it was a pleasant experience overall. I would have rated the hotel 5 stars if it were not for the service on our day of arrival. We had requested two rooms with double beds several days prior to arrival. Our rooms were not ready when we arrived but we were... more

Management response from
Leonardo_Cuevas, Quality Manager

Dear Mr. / Ms. I would like to thank you for your positive rating. Your nice comments encourage us to continue working on providing high quality accommodations and services. I would like to thank you for your positive rating. Your nice comments encourage us to continue working on providing high quality accommodations and services. I will definitely share this comment...

2 of 5 stars
Sydney
Jun 9, 2008
1/1 found this review helpful

We spent 10 days touring the Yucatan and only stayed one night in Cancun - Thank God! ME by Melia is as nice as any of the hotels along the Hotel Zone. The rooms are fab and trendy and the beds are lovely BUT the service was the worst we experienced all holiday. We checked into our room and all... more

Management response from
Leonardo_Cuevas, Quality Manager

Dear Mr. / Ms.: We appreciate your valuable comments, since they represent useful feedback to help us identify the preferences of our customers, as well as areas of needed improvement. Regarding your comments of the inconvenience with food and beverage, I apologize for the hassle experienced, I would like to assure you that it was never our intention to inconvenience...

4 of 5 stars
Tennessee
May 24, 2008
1/1 found this review helpful

We just returned from Cancun and can't say enough positive comments about the ME Cancun by Melia. We were there for a convention and arrived a few days prior to visit with friends and enjoy the beauty of Cancun. The staff at the ME are very customer service oriented. The Beachhouse Restaurant was our favorite - the ceviche was some... more

Management response from
Leonardo_Cuevas, Quality Manager

Dear Sir / Madam, We appreciate your valuable comments, since they represent useful feedback to help us identify the preferences of our customers, as well as areas of needed improvement. I would like to thank you for your positive rating. Your nice comments encourage us to continue working on providing high quality accommodations and services. I will definitely share this...

5 of 5 stars
Toronto, Canada
May 22, 2008
2/2 found this review helpful

Everything was perfect I dont know where to begin. When we first arrived at the hotel we were greeted by very friendly staff that took our bags immediately and held on to them until we checked in. The front desk staff were all very friendly and served us champagne which was a nice touch that impressed me right away. When... more

Management response from
Leonardo_Cuevas, Quality Manager

Dear Sir / Madam: First of all thank you for having taken the time to send us your most valuable comments. We would like to share with you that last year the Resort underwent a major renovation and a conceptual evolution based on consumer trends and needs, and valuable feedback like yours. As a result of that, the new Me...

5 of 5 stars
Baltimore, MD
May 16, 2008

I booked our stay at the Me by Melia in Cancun and thought that if the hotel were half as good as the pictures on their website looked, I'd be thrilled. The hotel is better than the pictures look. It is trendy, beautiful, comfortable and clean. Our room was everything I could have wanted: spotlessly clean, spacious, gorgeous view of... more

Management response from
Leonardo_Cuevas, Quality Manager

Dear Sir / Madam: I appreciate your interest on ME CANCUN. All your remarks will be taken into consideration. Regarding the situation with room service, I apologize for any inconvenience you may have experienced, pleade be informed that our Food an Beverage Director take good note about this experiended, I’m very sorry about the discomfort you felt. We at ME...

2 of 5 stars
sfnative01
May 13, 2008
2/2 found this review helpful

My Boyfriend and I staid at the Me in early May. I chose this hotel based on the 4 star online reviews found on trip advisor. When we first arrived i was pleasantly pleased by the art deco, modern, very clean lobby area. All the staff were great but it felt like they were new. It took us an hour... more

5 of 5 stars
New Jersey
May 10, 2008

The ME hotel is top notch. This is one of the coolest placest I have ever been. The rooms are very hip with all the amenities you could ask for. The pool area is the place to be. Very sexy and fun. Lots of music, drinks and fun people. The beach is very easy to get to but you really... more

Management response from
Leonardo_Cuevas, Quality Manager

Dear Sir / Madam: I am writing in reference to your review sent, concerning your recent stay in our ME by Meliá Cancún Resort in Mèxico. First of all, I would like to express my gratitude for having taken some of your valuable time to write to us, since our main objective is the continued improvement of our services and...

May 6, 2008
1/1 found this review helpful

Stayed 3 nights at this beautiful hotel. Our room was luxurious and trendy, with a rain shower and a flat screen TV. The pool area is just outstanding, with several pools (including infinity) and many seating setups (e.g., hammocks, bungalows, double chairs). Service was friendly and efficient. The breakfast buffet was very nice, with lots of local and tourist-standard choices.... more

Management response from
Leonardo_Cuevas, Quality Manager

Dear Sri / Madam: We appreciate your valuable comments, since they represent useful feedback to help us identify the preferences of our customers, as well as areas of needed improvement. Your opinion is very important to us. Observations were taken with the maximum interest We would like you to visit us again at the ME Cancun, We have a strong...

Reviews of ME Cancun

( 1-10 of 145 )
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ME Cancun Address

Boulevard Kukulkan, km. 12 | (formerly Melia Turquesa Cancun), Cancun 77500, Mexico