It's a pity that in such a great paradise as Tulum Beaches you find this kind of structures where the owners are just looking to get all the money they can from tourists wihtout any kind of sense and principles. The Hotel is simply the most expensive experience I've had in my tourist experience. There is NO SERVICE at all,... more

The price is among the highest: 137 US dollar per night. Should have been the best place of our stay in mexico, and was the worst one: the houses are collapsing. It is dirty, the nets have holes, the house terrace was collapsing, the table was broken, it was smelling, the window of the door was broken, the door was... more

The cabanas are very basic, a bed, table and plastic chair. Our mosquitoe net had holes in it. We also had a number of visitors to the room in the form of cockroaches. The shared toilet/shower/sink area isn't the nicest, big gaps in the shower doors and regularly ran out of toilet paper. The staff weren't particularly friendly or helpful,... more

Definitely be informed before you make the decision to stay here. I booked my eight nights well in advance and paid through paypal. Because of this, there was no way (they claimed) that we could get any sort of refund. I also didn't like that they held on to your passport (we had already given them our money!) We wanted... more

Having traveled and lived in Mexico, I have always loved the friendly people. Not so at Papaya Playa! Had we not prepaid we never would have stayed. It was truly a dump - cabanas were cockroach infested and smelly, toilets did not flush properly, the suite was crawling with mold and stank. Worse still they do NOT change sheets and... more

We went to Mexico for our honeymoon and completey fell in love with the country, the culture, the people and the food. Unfortunately, we can't say the same for our 3 night stay at Papaya Playa. It was trully a nightmare. The staff was ridiculously indifferent, the cabanas were disgusting and the food was overpriced and mediocre. Both my husband... more

I have never felt compelled to review accommodation good or bad, but in this case I have made an exception. We have travelled through South America, and our last stop (where we are right now) is Mexico. After having heard so many good things about Tulum we decided to stay here for a few nights. We arrived from Peru, hired... more

as we heard from many travellers, tulum has changed a lot in the last 2 years. it has been a backpacker and hippy place, but suddenly all the hotel owners made a decision to turn it into spa/resort thing without upgrading. what is dramatically higher are the prices! we were at mazunte, pacific coast before and here you pay 3... more

Here's the skinny on Papaya Playa and the cabana scene in general as we saw it. If you're up for rustic, camping style cabanas with a gorgeous beach and don't want to pay more than $50/night in the high season, then Pplaya is a good place; just remember, you pay for what you get and there are some things you... more