Just returned from a break here and really loved this hotel, it has recently been refurbished and the bar and terrace areas are lovely ( we used to go in for a drink when we were in newquay before it was refurbished) the room we had was a premium double no 220, the views were outstanding, it was spotlessly clean... more

We were attracted by the hotel’s website which is one of the best we have seen showing a modern and nicely decorated environment. During our arrival we realised that none of what we had seen and imagined applied to this hotel. We booked 2 standard rooms which were VERY dirty. The bathroom was never cleaned (with hair in the bath... more

We booked for one night at this hotel. Although the hotel had vacancies we were given the worst room in hotel. At the back overlooking filthy pipes and blood all over the valance on the bed. Asked to be moved and got a room overlooking the sea but still very grubby. This room had been given the most basic of... more

I found the experience realy good especially all the staff, they could not do enough always there to help if needed. The view form our room was good and the hotel was very clean, food realy nice maybe could have added a few more things to menu, but loved the muscles! Thankyou for making our first stay in Newquay so... more

I couldn't recommend staying at this hotel due to the carbon monoxide leak which occurred during our stay, resulting in the evacuation of all guests. Having been out on the 2nd evening of our stay we returned to the hotel at 1am to be greeted by the Police, Fire and Resue Service, Paramedics and hotel and brewery staff (the hotel... more

Just returned from a weekend in Cornwall. Booked this hotel as a walk in off the street as the hotel I'd booked in advance was a complete dive (not at all like it was advertised on the net) so ran out of that one and into the Great Western. I had been worried about booking the Great Western first because... more

This hotel was a little disappointing. The welcome and staff were great, and very helpful when we asked for anything, but the decor could definitely do with a update. Our bathroom did not have a shower, and the hot water came on intermittently. The location was fantastic, though -- just beside the sea, and just next door to Reef surf... more

This hotel was great!! as you walked in it looked slightly fawlty towers like and the floorboards were very very creaky but overall the hotel was great. The location was right in the centre of town..a couple minutes from the beach-great! The breakfast was good, always plenty to keep you going and the staff were very pleasent. The room was... more

Stayed at Great Western for one night. Positives were manager & staff were very helpful & The sea view was nice . Negatives were Parking is very limited , Hotel was old & creaky but is about to be renovated. Bathrooms need an upgrade. Basically the hotel was fine for one night but the worst part was the area. Newquay... more