We stayed at the Hotel Santa Maria Novella September 7 through September 9 2008. What we liked: ROOM SIZE: We were upgraded to a Junior Suite, that certainly helped. We could have hosted a dance in the room it was so large. We also had a very nice view of the Santa Maria Novella church--though there is construction in the... more

Very nice hotel. Our room was beautiful and big. Great bathroom. Breakfast was really nice as well. Staff was very friendly and helpful. Fairly short walk from the train station. The city itself very walkable. The area the hotel is in is okay, not great, but a short walk and you're in the center of things. We would stay there... more

This hotel is fabulous! It is decorated like a conservative 4 star hotel - think Ritz Carlton. The staff was also very helpful and accommodating. In addition to the standard bedroom, there is also a walk-in closet (small, but sufficient to get your luggage out of sight), and an ample sitting room. The bathrooms are all marble and most of... more

We stayed here during the first week in September and cannot wait to return! Our superior room with an unbelievable bathroom was the best I have stayed in anywhere in the world. Not cheap but if you pay peanuts you can get a monkey! Lovely breakfast in nice surroundings. We even enjoyed watching the workmen painstakeingly re-paving the piazza! Domestic... more

This hotel is right across the street from the SMN train station in Florence. The rooms are beautiful and spacious with excellent air conditioning, which we appreciated immensely after returning from long days in the hot summer streets of Florence! The shower was wonderful with good water pressure and one of the few we found in Europe that had a... more

I'm reluctant to heap more praise on this hotel, in case it gets so popular that I can never stay there again, but it really is superb. £140 a night for the kind of room that, in London, would cost you upwards of £400. The staff are fantastically helpful (even letting us go to our rooms two hours before check-in... more

This hotel was just perfect in every way. The location was very close to the railway station. All staff were equally professional and helpful. The decor throughout the hotel was beautiful and very much in keeping with the ambience of Florence. We were booked in on a bed and breakfast basis and the breakfast was exceptional, both in terms of... more

We stayed at the hotel for 4 nights on our honeymoon. Florence was our second stop. Here is the breakdown: Arrival: There is a TINY sign on the hotel making it difficult to find if you don't know the specific address. We arrived at the SMN train station and knew it was a short walk to the hotel but once... more

My wife and I spent 4 wonderful nights at the Santa Maria Novella. It was everything we hoped for and the location is GREAT. There was construction in the square but it did not bother us and when finished will make this hotel even better. Manuella at the front desk was extremely helpful and went out of her way to... more