We stayed Aug 2-9th two adults and 1 child. We arrived with no problems, only 20 mins from the airport. We we got there and checked in, we were told that there was a problem with the room type we booked, so I said take your time, we want the room we paid for, which was a Royal Junior Suite... more

We stayed at the Ocean Coral from July26th-August 2nd. We were a total of 15 people. My sister had a time share there, so that's why we went there. First I will start off by saying that the hotel is beautiful. When we arrived at the hotel, we were brought to the bar for a drink, prior to check in.... more

My wife and I have just returned from 2 wonderful weeks at the Ocean Coral. Before we went I emailed guest services to request a room on the coral side, on the 3rd floor with a king size bed and an ocean view. I also mentioned that it was our wedding anniversary during the stay. When we arrived check-in was... more

We arrived at the Ocean Coral Hotel expecting to begin our vacation with a warm welcome from this new 5-star hotel. However, what we encountered was nothing short of unpleasant and borderline offensive. To our surprise, we were told that the hotel overbooked its rooms and that they no longer had our four rooms available – a shocking revelation considering... more

My husband and I just returned from a week long honeymoon stay at the Ocean Coral. I had been reading the reviews, but honestly thought that if we went down there with a great attitude, then we'd be back here writing a fantastic review. It wasn't entirely the case. We had no issues with our flight, and although we got... more

I would rate this place as terrible if the employees weren't so friendly & helpful. We stayed 7/15/08-7/15/08 The food is truly terrible. I read the reviews before we went & since some said good and some not, I decided to chance it due to the special they were offering the time of our stay. Not only are the choices... more

the hotel was new, incredible,the restaurants no need reservation,the pools wonderful, the food too, i recomended this place for everyone, the service very good, don't forget to tip,this is very important for them, the italian restaurant,the japonais, the coffe place everything was very nice and good, the food very good,the drinks too, the pool bigggg, very relaxing place,we was 18... more

Great Resort, 5 star, great decor, clean,food was amazing,great variety from tuna steaks to rib steaks, pasta was great,and i'm Italian so i know my pasta the staff was very nice especially Franco and Didier plenty of chairs and palapas no need to get up at 6AM to get a lounge chair you are half hour away from both cancun... more

The Ocean Coral is a beautiful hotel. It is very clean and all the staff is very nice. It is not however, what I would consider a 5 star hotel. I arrived early, at about noon. Check-in was at 3pm and I understood that. I went ahead to the front desk and was told that I could probably check-in early... more