Arrived from a very long flight with my husband and 3 yr old toddler. The initial receptionist was very pleasant and checked us in without any problems as everything was in order with the room number already printed on the reservation slip at the front desk. After settling in and resting for about 2 hrs, we received a shock of... more

Oh where to start - was greeted by a urine smell in the foyer it should have been a warning of things to come. We checked in on the sunday for 5 nights pre paid so we couldnt check out if we wanted . Went to the lift as we were on the 11th floor one of the lifts was... more

What a bad start to australian trip. Run down hole of a place. They had my name wrong. The apartment is nothing like the photos so be very cautious. The pool is a run down bath tub, difficult to reach, The gym is a cubhoard with 3 pieces of equipment. The lifts are slow and dirty. The second bed was... more

Poor old Oaks. This hotel has definitely seen better days. There has been some attempt to renovate some of the rooms but the real problem here is the lack of maintenance and care. The lobby is tired and smells of mould and the reception chairs are stained. We had booked a Visa VIP special 4 star studio and arrived by... more

Absolute Dive. Lost our reservation, didn't help find alternative accom, rude rude rude staff! Ended up staying on cousins couch in same hotel, which they tried to charge us for! Room was a disgrace for any hotel let alone one that claims 4 stars. Would never ever stay there again! Total [----] hole! Don't do it no matter how desperate! more

Just stayed at the Oaks Hyde Park Plaza. Was a bit concerned after reading recent reviews, however I found the apartment to be clean and the reception staff very friendly. The accommodation was basic certainly not a 4.5 star, more like a 3 star. We made use of the kitchen as we have a baby. Ideal if you need these... more

We paid for a 4.5 star two bedroom apartment for two nights from 7/3/2008 .We had a visitor from abroad and this accommodation looked nice to have privacy and be together too. Beautiful photos of the rooms on all their sites. We got a shock when we unlocked an ugly, dilapidated "one bedroom - sleeps 4" apartment without any private... more

I stayed here with a friend when my alternative accommodation fell through. She had already booked so I had no idea what to expect, but had a very pleasant stay. We stayed in a twin studio apartment with a balcony and good sized lounge/kitchen areas. The room was spacious and had a great view of Oxford St (I'd recommend staying... more

We stayed at this property for 2 nights in February. We booked a renovated studio 4.5 star room on the 4th floor through Wotif. Check in was quick and the staff pleasant. The front desk and lobby is very plain and spartan. There is no restaurant or room service as this is a "serviced appartments" property. The location is very... more