My partner and I booked a 1 bedroom apartment on a recent visit to Melbourne. The service we received over the phone prior to our arrival was excellent. We were arriving quite late in the evening so we were given all the details we needed to get into our room. We were given a two bedroom apartment and instructed not... more

We recently stayed here with my parents and our two young children. Our 3 bedroom apartment was in desperate need of some basic maintenance as well as serious renovation. For example, the 2 metre long wood kitchen service bar was loose, the top rack of the dishwasher kept collapsing and the curtains were thick with heavy dust. This is bad... more