The Grand Chancellor is a service apartment. I don't mind service apartments, but this place reminds me of my stay at the Homewood Suites (a Hilton service apartment chain) in Miami. The room is very basic. There is a small kitchenette. Mini fridge, two counter top burners, small dishwasher and a microwave oven. They could have given me some hangers... more

We booked 2 rooms and stated that we wanted them close by. When we arrived the clerk at reception put us in different wings of the hotel and couldn't care less. The hotel was not full, and he remained rude and arrogant with our dealings. The room was small and tired in decor. Just as well we only stayed 1... more

We booked in to stay two nights - the first night we were coming straight from the airport, and advised the hotel staff that we would be arriving at approx 1am. When we arrived, the guy at the front counter could not find our details. He had very poor customer service skills, and was not that great at english either.... more

A very average city centre hotel with s/c facilities, it provides basic amenities which are adequate for a stopover but nothing special. The Airbus stops nearby which is handy if you are flying in or out of Auckland. Our accomodation was clean and well serviced and the staff were friendly and helpful. more

We stayed in this apartment during our very first night in North Island. It was a horrible experience. I booked a 2-bedroom suite with "stunning views of the harbour". For the price I paid, it was certainly nowhere near what it was worth.The hotel room was so small for a 2 bedroom apartment... and the room with the 2 singles... more

This hotel claims to be 4* (self-rated) but fell well short of the mark. Being a conversion from an old hotel did it no favours. The service/standard was well below par - half the room would be serviced a day, the shower is over the half sized bath and you'd have to be about 4'9 to be able to properly... more

We stayed in the penthouse apartment here in February 2007 while attending a family wedding nearby. WHne I rang to book a room the hotel informed me that the penthouse apartment would sleep the 5 adults in our party and was the same price as booking 3 separate rooms for all of us to stay in. We arrived just after... more

Chose this hotel on price, location, and T/A reviews. Reserved a 1 BR for a little more money and got upgraded to a 6th floor 2 BR that had a balcony all overlooking Auckland Harbour from about 2 blocks back from the harbourfront. It had a washer and dryer IN THE UNIT. more

My husband and I live in Auckland, about 20 minutes north of the city. We decided to stay in town for a night because I had a work party (on a boat in the Viaduct) and we wanted to be able to have some drinks and then not worry about driving home. And we thought it would be a bit... more