Stayed at the Madison for a meeting. I did not choose the hotel as the organizer did this. Very comfortable stay and the staff seemed to be very well trained. Room was as advertised. My room had a massage chair-- I don't usually like it but this one was a very good one. Staff very helpful and courteous. No coffee... more

I booked our room through Priceline. I was a bit nervous b/c I had never used Priceline before. I got a great deal on a great property for over Easter break. I traveled with my husband and 2 kids (7 & 9). We arrived early and could have checked in early but waited for a remodeled room. We were on... more

After much research about bidding on priceline, I decided to go for it and I ended with The Madison. It was great! The service was good. The room was very nice and clean. The flat screen and the massage chair were a big +++++. The concierge was very helpful. Just a wonderful overall experience! more

This hotel had an attractive lobby and especially good service from the bell staff and registration desk. I had heard they were in the process of renovating so I asked if I could be placed in a renovated room. The room seemed clean but the wallpaper was already peeling and the shower and toilet seemed to be quite dated. My... more

This hotel was recomended to us by a friend who is a regular. I could not believe how great the service was from the minute we pulled up until we were in our car to go back home. We came to DC for a baby shower and had to assemble or gift when we got there, so we had a... more

We planned our New Year's Eve wedding at this hotel and everything from the service, to room reservations to staff was unprofessional. We would have never expected poor quality service from what was suppose to be an 4-5 star hotel in the DC area. Thank GOD our honeymoon was fabulous. more

Called ahead and requested a room with two beds. Upon arrival they did not have any available and seemed not to care. I was behind a lady that had requested two beds with a view. She was lucky. They had two beds for her. She had a view of a wall and the air conditioning units. They did nothing for... more

Up front, I will say that I booked this hotel through Priceline, so did not know where I would be staying until my offer was accepted. That said, I bid on a "4 star" property in downtown DC, which is the highest star echelon for that area -- so, expectations were high. My wife, daughter and I stayed one night,... more

Excellent hotel for us. Very dog friendly as all Loews hotels. Staff very friendly from the doorman to the clerk to the wait staff. Hotel was decorated beautifully for the holidays. I would definitely stay again. more