Stayed here for 3 nights. Staff was very nice, but made a major mistake on my bill that will be a headache to correct. Housekeeping was generally good but rather stingy with fresh soap. Expect to tip someone for every imaginable thing here; for example, there was not even a telephone book in the room. Bottom line: stay here for... more

Great stay for my family. Upgraded to a suite, which met reviews that had stated the Willard honors Ambassador status individuals. Excellent location and service. Only gripe would possibly be the price for parking and the attitude of the parking valets. Had two great evenings ending in the Round Robin Bar, great staff there as well. Will definately stay next... more

When my husband told me we were staying at the Willard I was rather excited. The location of the hotel is fabulous. It is located next to two metro stops. The White House is just blocks away and there are numerous food choices in close proximity. Warning!! The quick and easy restuarants close around 7. We had the secret service... more

This is a generous 2/5 based on location and not much else. The expectations from a five star "institution" hotel is something special but the Willard was a real let down. The location is great, the lobby areas look fantastic but it appears that the hotel is trading on image and not service. Check in was functional without being particulalry... more

What can you say about the Willard? The sense of history and luxury that are had here is almost beyond comparison. The rooms are large and well appointed. It is centrally located for just about anything that you’d want to see and do in DC. The hotel has been around since before the civil war and has hosted some key... more

My second stay at the Willard was just as perfect as the first.... it can be a bit expensive, so if you are paying for it yourself, maybe save it for a "special event". But the rooms are lovely, extremely comfortable beds, very clean, and great staff. I can't wait to return! more

We visited DC for the first time on President's weekend for my husband birthday. Chose Willard hotel based on its location (almost next door to White House and central to everything) and luxurious details. These two things didn't disappoint us at all. As Ambassador members, we were upgraded to a great view room on the fifth floor. The room was... more

What can you say about the Willard? Location, location, location!! You can, and must, walk to and from all that Washington has to offer! One of the BEST locations and hotels in the Mall area!! The History of the Willard tells it’s story! Public areas are elegant and exude the decadence of times past. One of the most storied hotels... more

I have stayed at this hotel once before and I still find it lovely, historical and perfectly located to all for example, the White House, The National Mall etc., We were booked for 5 nights and given a room on the 14th floor. The room was wonderfully appointed but we were literally in the attic with a small round window.... more