We arrived from London in the early evening and were given a big sell by the receptionist to upgrade to a tower room which we declined. Although she said it was a special offer we could have booked this at the same price in London if we had wanted. She suggested if would make our stay extra special and kept... more

Stayed here both before and after and trip to Phuket. 1st room on the 11th floor (standard room) was great - newly refurbished, nice decor, fresh, clean and overall very good value for money. 2nd room - stayed 4 nights so got an 'upgrade' to a junior suite - BEWARE - this room was horrible - tired, torn wallpaper, damaged... more

Agreed with regular breaker's review - almost exactly! There were some specific problems with our stay which mean we wouldn't return here. Namely... Decor tired and uninspired, some tears/marks on the wallpaper. We were in one of the hotel's best rooms apparently (26th floor) but the noise coming through from the lounge on the floor above woke us before six... more

Stayed here for 5 nights with two young children en-route to Hua Hin. Excellent hotel! The staff are very polite, the place is spotless, the elevators play music to you, the guy who helps you on and off the impressive, leather seated shuttle boat even salutes you as he assists you on and off. We stayed in a one bedroom... more

We liked the river view of the room and it was specially romantic at night. Before our trip, I learnt from another traveller in Trip Advisor that there had been rennovation going on inside hotel. Hence, we requested for a room away from rennovation floors and were given a quiet room on lower level. The room was ok , clean... more

Stayed in August '08. Took about 35 minutes from the airport, hadn't realised this but no big problem as the taxi fare was about 500 bhats, only about 500 bhats, 16 australian dollars. Beautiful hotel, impressive lobby, good service from luggage to checkin. Nice river view, at least from my room. Breakfast is comprehensive and english oriented also. There was... more

It was our first time in Bangkok. We decided to stay in the Royal Orchid Sheraton Hotel along the Chao Phraya River. We stayed for 3 days. We took a taxi straight from the airport. It took about 35 mins to get to the hotel & we paid the taxi driver 400 Baht. Upon arriving at the hotel, our room... more

My wife and I stayed at the Sheraton Orchid at the end of our honeymoon and were really disappointed with the accommodation and some of the service. It was possibly unfortunate that we came straight to the Sheraton after staying at a secluded, small 4* hotel on Koh Samui that was more like a 5* hotel with attentive and individual... more

Ok, so my wife and I splurged and used points to upgrade to an executive level floor - giving us access to the lounge and free breakfast buffets. It was definitely worth it. I've stayed in Sheraton's all over, and the service in this hotel just blew me away. The staff at the front desk is patient, polite, and helpful.... more