We booked thru the ACCOR Australia branch and had a feeling from the start that things werent going to be simple.Emailed the Novotel in Nadi the day before arrival just to confirm we had a booking - no return email. When we got to the airport, we and about 6 other couples were left waiting for transport to the hotel.Seems... more

We made a reservation & prepaid for our stay at the Novotel through our Travel Agent & were issued with vouchers for the stay. When we got to the hotel, the check-in desk took the vouchers, put them through their system & then advised us that they were fully booked (despite our prepaid reservation) & would be transferring us (family... more

In Januaury,2005,i was to fly from nadi to port Vila,but the flight was cancelled.The airline put the whole flight passengers up at The mocombo[now the Novatel]for a period of 4 days.This was a lovely place to stay.The pool was clean,as was my room,the food was good,as was the service.A waiter named "Smiley' went the extra mile for guests.He even invited... more

We had an overnight stay at this motel after returning from an outer island. The room was spotless .The hotel is close to the airport and compared to other hotels in Nadi quite a nice location with very large grounds. Check in and check out was efficient. we had an early morning flight so didnt have breakfast, but the meal... more

Finding a hotel in Nadi for work was a bit of a distressed purchase. Things can be very expensive and not conveniently located. The restaurant was very slow for dinner- though the food was good. We stayed here a week for work. Our room didn't get cleaned properly. Housekeeping did visit. We did want to re-use the towels, but other... more

This hotel is probably one of the better Nadi ones. Personally I don't stay in Nadi unless I have to - I prefer to go out to the Islands direct, but this would be the best option if you need a night in town. It's clean, and the rooms are satisfactory - the minimum standard I would accept - which... more

This hotel was a disgrace! There was scum all up the back of the toilets, and the door to the outside didn't even look. Dinner took over an hour to be served, thats after a half an hour wait to get our order. The meal was medioca and over priced! Don't bother doing breakfast unless it is included. We had... more

We were long term guests at this Hotel - stayed 10 days as a base for Island visits and mainland touring. we were bitterly disappointed in the Novotel and in fact, wanted to cut our trip short several times. The rooms were nice, hotel rooms, so don't expect anything else, nicely decorated but really lacking the basics, no cold water... more

Stayed one night at the Novatel before catching our flight back home. We did not get much of a look around here as it was dark & getting late when we arrived. The staff at reception were very helpful even ringing Qantas to confirm our flight time for the next day. The room was very neat & tidy. It was... more