Having seen photographs of this hotel in brochures we hoped it lived up to our expectations - it did and more! The staff were wonderful, the room amazing and the pools/lagoons were just like the photographs, beautiful. Fantastic value for money when compared to UK hotels. Yes, agree with another comment, you had to be down early to get a... more

The Laguna is a very nice resort with impressive pools and gardens. The best pool area of all the hotels in the neihgbourhood (Westin, Nusa Dua Beach hotel etc). However, be prepared to get up early in the morning to catch a sunbed by the pool. At 7.30am all the sunbeds were already reserved, even thoug it is not allowed.... more

There is nothing really wrong about the Laguna Resort and Spa hotel (which, by the way, is catering to lots of Germans and Russians). My wife and I spent a nice vacation and enjoyed ourselves at this hotel: + Upgrade to executive suite + Generally quiet hotel environment - we never heard anything from the rooms next door + Room... more

Bali as many good and great hotels, so Laguna had to meet the expectations, and mostly it did. My room was large with a raised platform and balcony facing the pool. Service was mostly impeccable. My only 2 small grouses were that check-in was long and that it was difficult to find a sundeck chair by the pool. It would... more

What can we say about the Laguna Spa! Amazing... Wonderful ... Everything we dreamt of... Upon arrival a friendly dong announces your arrival, with dancers and music hand played. Check in staff arrive to take your luggage, which you don't see again until already checked in and in your room! A welcome drink to cool you whilst you are guided... more

We have just returned from Laguna Spa after an eight day stay and once again we have nothing but praise for the Resort, Staff, accomodation, grounds, food etc...wonderful. Our first stay at Laguna Spa was 1999 and we have been drawn back time and time again by the memory of delightful staff, beautiful gardens, the relaxing sound of waterfalls and... more

Bali, well i never thought i would ever return. Boy, i was proven wrong. From the moment we touched down we both thought we were royalty. The smile on the Balinese people is worth gold medals all around. If i were a millionaire they would all be coming to my home and treated to the 5 star treatments that we... more

If only the whole world was as serene and utopian as the Laguna Resort and Spa...take me back to the blue lagoon with gentle franjipani breezes and technicolor bouganvillias. Always service with a smile, performed above and beyond the call of duty. Fragrant, spacious garden of Eden. Food prepared with loving consideration for fussy vegetarians like us. Staff always ready... more

overall beautiful hotel, 99% renovated, large pools, elegant decoration, average tastes in the restaurants, lacking of evening entertainment. the room was very dissapointing.it wasn't as spacious as in other asian 5 star hotels we have been to and especially the bathroom was small and partially renovated. only the first day brought us complimentary fruits and no more for the other... more