Service is ok, better than at other Chinese hotels, but again nothing impressive. The room was quite small, and the decor a bit passe', but all in all functional and clean. I liked the local Chinese restaurant's food, but I am sure there are better options a few minutes from the hotel. I found this hotel too expensive (RMB 1200+15%... more

Have been in quite a few hotels in Shanghai, but since a local friend recommended this hotel to us, we have stayed here twice. It is a clean haven in a nice neighbourhood. The staff is friendlier than in most Shanghai hotels. The rooms are quite large for a Shanghai hotel. The bed was enormous! The only problem I had... more

Stayed for four nights in June 2008. Was attending an international conference. The room was nice, although the bed was a little hard and not particularly comfortable. The staff was polite and reasonably helpful. The food at the restaurant was good, although similar food could be found for about 1/3 the price about a block away at a local Chinese... more

I have stayed at the Regal a number of times over the past few years when we come down from Beijing for a break. It is a good hotel but definitely not a destination hotel. It is a place to go if you are looking for clean and comfortable in a fairly good area. The rooms are pretty good and... more

Hotel is in diplomat area on Heng Shan Road. It is a beautiful street lined with trees that bloom in the spring. The hotel is in front of the Shanghai International Tennis Center and near a lot of pretty old houses in Shanghai. I am a regular in the hotel because of proximity to my offices. But it is close... more

Having lived in Shanghai it is nice to return to this area and this particular hotel. For those wanting the hussle and bussle of Nanjing Road / The Bund head for JW Marriott / Le Meridien etc, however this hotel is in the middle of the old French Concession / diplonatic area and has lots of lovely bars and restaurants... more

The hotel is OK; very friendly staff, however it is not really close to anyplace and is quite expensive. The breakfast buffet has a wide selection but is not the best I've had. There are so many options in Shanghai, I'd prefer to stay at a different location next time. more

The hotel has a shuttle that you can arrange to meet you at the airport. It is not cheap, but it is very nice to be met at the airport with a sign with you name on it after a 14 hour flight. The staff at the airport speak English, but the drivers do not. Nice rooms, in nice location... more

The Regal is located very centrally in Shanghai and is close to many restaurants and bars. A short 10min walk and you are at a crossroads of large multi-story shopping malls. Whether electronics or fashion is your thing this is the place to go. The 5th floor has been recently renovated and has been finished superbly. Photos attached. The 5th... more