Was hesitant at first after reading reviews. I'm glad to say that things have changed drastically! The rooms have new paint and carpet. While we stayed (basketball team, coach and parents), it seems that the management (probably new?) is working to make things a bit better. I did see an an active cleaninge staff; what really is needed is to... more

The service was bad, the hotel front lobby customer service people were VERY rude. The hotel also has roaches. I would never recomend staying there, nor would I allow any I know stay there. Very poor in all matters. more

Wheather in town on buisness, vacationing or just passing through you can truly relax in a clean and safe environment at the Relax Inn & Suites in El Cajon, California. Located conveniently off of Hwy 8 and close to Hwys 94 and 125. I was greeted with a warm and welcoming reception by the staff. Relax Inn is moderately priced... more

We have stayed at this motel twice this year . We found it convenient , clean and comfortable . It is an older facility with upgrading in its near future but is quite acceptable at this time . The manager was friendly and helpful . We found it convenient because it is close to the freeway and to places to... more

First off let me say that the Hotel is in a great location. Very convient to the trolley station that takes you right into downtown. Check-in was a breeze, and I am not one who likes to check in anywhere. It's usually such a drag but the Manager, "BK" made me feel very welcome and was truely interested in my... more

We recently stayed at this hotel, and can I say that we were glad to see the back of it. They lost our reservation and made up the new room rate. The girl at the reception counter couldn't comprehend anything and the manager had to come to the hotel to sort things out. Our room was dirty and had marks... more

I forgot to add this last year when we stayed here in April 2005. This was the worst place we have ever stayed!! Dirty, nasty, poor management. It was in a questionable part of town. The front lobby is locked at dark and then you have to talk to the front desk through the window outside. The furniture looked like... more

This hotel was disgusting. We reserved a non-smoking room, which they did not give us and couldn't switch us to one when we arrived. The manager said he would freshen the room for us, which he never did. The sheets were stained. The bathroom was gross. Several lightbulbs were burned out. Overall, it was the worst hotel we have ever... more

We stayed here for two nights too many. We needed an iron which they had, but not an ironing board. The next day, they asked for it back, because someone else needed it. Do they only have one for the whole hotel? The towels and sheets looked dingy. They need to vacuum around the edges of the walls. There were... more