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Meritage Hotel at Napa

875 Bordeaux Way Napa, CA 94558
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $355 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 113 traveler reviews
  • What to Expect:
    • 3.5 based on 99 reviews Rooms
    • 3.5 based on 99 reviews Service
    • 3.5 based on 100 reviews Value
    • 4 based on 99 reviews Cleanliness

Reviews of Meritage Hotel at Napa

( 1-10 of 113 )
5 of 5 stars
San Ramon, CA
Sep 26, 2008

We went there to attend a Shell Vacations update and stayed at The Meritage Resort. Was welcomed by a friendly staff, conceierge, and a sparklng pool surrounded by the vineyard hillside and the sound of relaxing music. At night the hotub was wonderful and the fire pit welcoming. The food from the restaurant was fantastic, especially the salads and pizza.... more

Sep 22, 2008

Just returned from visit September 15~18. It was our first visit to Napa with 2 nights free when we upgraded our timeshare points while vacationing in Kauai. We purchased a third night so we could have a more relaxing stay. We were told that the room we received upon check-in was for the SVC promotions. The rooms were just okay,... more

Sep 18, 2008
1/1 found this review helpful

I am staying there now and can assure you it is NOT as nice as it might sound and the people running it are completely incompetent. They lost my luggage and the two other people's with whom I was travelling! All they had to do was deliver it to our rooms, and it took them three hours AFTER I told... more

Management response from
jruperto, Resort Manager

It is true…we did misplace this guest's luggage due to human error. We apologized to this guest profusely for the mistake and immediately sent an "all-hands" call to the entire staff to help us locate the missing bags. We located the luggage within a short time after we received the initial complaint and returned them to the guest. But...during the...

5 of 5 stars
Vancouver, Canada
Sep 5, 2008
2/2 found this review helpful

My husband, son, nephew and I stayed here Aug. 6 - 8, 2008. We all loved this place and were very impressed, we had a great time! Despite the odd location, this is a gorgeous hotel with great amenities. Our room was beautifully decorated, had a large flat screen tv, and a big balcony overlooking the pool area. The beds... more

2 of 5 stars
Los Angeles
Sep 3, 2008

The Meritage is a nice property and very updated. The rooms are nice and the lobby area are nice. However, the property is located next to corporate office buildings and far away from any wine tasting areas. (45 minutes from St. Helena) The property is at the very bottom of the napa valley region and on the edge of Napa... more

3 of 5 stars
Sacramento, California
Sep 2, 2008

Hubby and I stayed here for free as a friend had a night she could not stay in her time share. Despite going for free, I still read the many reviews here on TA. I agree with other posters that the rooms are not quite worth $200 plus per night. That said, they were nicely maintained and clean. The staff... more

4 of 5 stars
New York, NY
Sep 2, 2008

Based on some of the reviews, I would have not chosen this hotel but we got a really good rate of $185 for one night over Labor Day weekend. We were pleasantly surprised. Our room was a two queen bed superior room. It included robes, complimentary wine, soda and water (as part of the resort fee). The sheets and bed... more

4 of 5 stars
Bay Area
Aug 22, 2008

My fiance and i celebrated our 6 year anniversary in Napa last weekend and stayed at the Meritage for one night. I was a bit reluctant at first due to the mixed reviews, but decided to give it a chance because the weekend was coming up quick and we hadn't booked a room yet. We arrived at the Meritage around... more

Aug 15, 2008

First of all I would like to make it clear that I am reviewing this as a hotel not as a resort or spa. We stayed at this hotel for a night in part of our tour through wine country. We wanted a nice relaxing night after a day of driving and wine tasting. We were also looking for some... more

Management response from
jruperto, Resort Manager

We are truly sorry this guest had the service experience described in thier review. I am forwarding this review to the department managers involved as a training issue to improve service delivery. We have a wonderful property and are working hard to develop a service culture that all our guest can appreciate. We hope we can have a future opportunity...

3 of 5 stars
Solana Beach, California
Aug 5, 2008

This is an interesting property that offered us a good buy, but it was $150 lower than the published rate of $350+ per night for a single room with King bed. At $200 it offers decent accommodations with good amenities at a very good price. While the buildings are relatively new, much of the furnishings and decor are slightly tacky... more

Reviews of Meritage Hotel at Napa

( 1-10 of 113 )
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Meritage Hotel at Napa Address

875 Bordeaux Way, Napa, CA 94558