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Delano Hotel

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Delano Hotel
1685 Collins Avenue Miami Beach, FL 33139
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Distinctive Oceanfront Hotel housed in redesigned landmark hotel dating from 1947.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates and Availability: $618 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 153 traveler reviews
  • What to Expect:
    • 3.5 based on 71 reviews Rooms
    • 3.5 based on 73 reviews Service
    • 3.5 based on 75 reviews Value
    • 4 based on 73 reviews Cleanliness
    • 4 based on 16 reviews Pool

Reviews of Delano Hotel

( 1-10 of 153 )
Sep 29, 2008
0/1 found this review helpful

I stayed at the Delano with a few friends a week ago. We work as travel agents in and around London and thought a few days away would be great and having booked our clients into the Delano previously, we thought we should at least practice what we preached. On arrival we were not helped with our baggage from our... more

Sep 25, 2008

The Delano is without doubt the highlight of my Miami trip. It allowed me the perfect opportunity to relax in their superb hotel. It is unlike any other hotel you will have stayed in before on so many levels. It looks different - very chic, stylish, and modern. The staff treat you as a friend and not as a client... more

5 of 5 stars
New York City, New York
Sep 20, 2008

We stayed at the Delano for a few nights in early September and had a fantastic experience with many more ups than downs. Let's discuss all the postitives of the Delano. Service is incredibly fantastic which included the porters, front desk, concierge, waiters and especially the pool staff. They were all very attentive and met our needs. The lobby is... more

Sep 16, 2008

"I must say our stay at this hotel was very disappointing, We were really looking forward to our stay here and was very impressed with the website, however, on arrival we were not! As soon as we got out of the taxi it went down hill, We were not helped at all with our luggage, me and my partner were... more

Aug 31, 2008

Our stay at the Delano was very disappointing and we were really looking forward to staying there. When you walk into the hotel, it's really impressive but after closer inspection it's a case of all style no substance. After we had checked in and went to our room we discovered the shower was full off hair so we complained and... more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear Duncs88, Would you please contact me so that I can research your complaints further. This experience about which you write is unacceptable and certainly not the Delano Experience. Sincerely, Ellis von Cannon ellis.voncannon@morganshotelgroup.com

5 of 5 stars
Leigh on sea. England
Aug 27, 2008

This hotel is simply one of the best places i have ever stayed on the planet. The hotel is first off, extreamly clean....This is a good thing as every room is decked out in...White. We were told the rooms would be small, but i had no complaints from the rest of my family, the room was perfect. Next ,the staff,... more

Aug 11, 2008
1/1 found this review helpful

Really looked forward to 5 days at the Delano. Had a cabana as part of our rate, swapping breakfast option as you can get a great breakfast down the road at local cafes. Pool was great early in the morning. Then the children arrived - jumping into the pool, and running around screaming. This is not what we wanted! When... more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear NettyPoole, Many thanks to you for review sharing your recent Delano Experience. I'm very sorry you were disturbed by the number of children. I must admit, we were caught a bit off guard as well when we had a couple of large families show up. I'm very happy that you know this was an irregular event and that it...

Aug 11, 2008

Where do I start, I looked at all the hotels in the south beach area for the best place to stay and everywhere I looked Delano name kept popping up, and all i can say is thank god it did. I have traveled to many beautiful places in the world and stayed at many hotels, but this hotel stands on... more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear travelagent09, If you are who I think you are (and I'm pretty certain that you are) then the pleasure was all mine. I'm certainly looking forward to welcoming you back in May! You'd be surprised, or maybe you wouldn't, how many of our regular guests don't leave the property between check in and check out. With the various menus...

Aug 9, 2008

stayed at the delano for 2 nights . nice pool area . rooms are on the small side , decorated all in white but a bit oddly shaped . bar is a bit of a rip off ,and pokey . more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear LC36LL, Thank you for taking the time to share your Delano Experience with us. I am sorry that our room layout and bar was not too your liking; but, I do agree with you that our Pool vibe is the best in Miami Beach--day or night! Just to clarify for anyone who may be reading this review, the only...

5 of 5 stars
Toledo, OH
Jul 10, 2008
1/1 found this review helpful

I went to SoBe for 6 days to celebrate my birthday. I was told that the Delano is "the place to be" so we decided to stay there. And I am so glad we did! I could not believe the level of service that they provide. We were pampered the entire time! I found the rooms, while not huge, more... more

Management response from
Ellis von Cannon, Guest Relations Manager

Dear OhJulieG, Thank you for taking the time to share your Delano Experience with us. I am very happy that your expectations were met by our amazing stafff. Hopefully we can make this an annual occurence! Please do let me know if I can assist with your future accomodations at Delano. All the best, Ellis

Reviews of Delano Hotel

( 1-10 of 153 )
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Address: 1685 Collins Avenue, Miami Beach, FL 33139