Just got back from Chicago and wanted to write my review while everything is fresh in my mind. We arrived in the early afternoon and our room wasn't ready. Check in was at 3pm, so that was fine. They held our bags and we did some sightseeing. Returned to the hotel and our room was ready. On first entering our... more

I was originally booked at The Silversmith for my trip to Chicago for NeoCon, however because I had booked through Orbitz my room was not guaranteed and The Silversmith was oversold. They moved me to the HGI, and I'm glad they did! It was closer to the Merch Mart so I could walk there instead of taking a cab, there... more

We were in Chicago for 4 nights just to sightsee, and we wanted to stay somewhere centrally located but less than $200/night. This hotel was perfect. Two blocks north of the river, two blocks west of the Magnificent Mile, with a subway stop right at the corner. The room was very clean, plenty big, lots of towels. The mattresses are... more

The hotel has a lot to like - comfy beds, a nice (if small) pool area if you have a child in tow, free broadband (wired), and friendly staff. However, it's not quiet. There is a substantial gap at the bottom of each door, so hallway conversations and door slamming will be clearly audible. The windows have good sound insulation... more

My boyfriend used some Hilton Rewards points to book two nights here. We had a lovely stay. I love the location (close to many restaurants, shopping, and night life). Our room was very comfortable and quiet. We may not have had immediate neighbors because we didn't hear any of the other guests. The bathroom and tolietries were nice and the... more

I spent five nights at the Hilton Garden having read the reviews on tripadivsor. My room was clean, quiet, with a comfortable bed-- all at a really good rate. However, this is not a high service hotel which is just fine based on the rate and convenient location. My biggest complaint was the total absence of door help when I... more

For a reasonably priced hotel in downtown Chicago, this place is hard to beat. The rooms are smallish, but clean and recently updated. The bed in my room was extremely comfortable, there was a fridge and microwave, a great office chair, and a well designed bathroom. The staff were universally excellent, especially the valet parking guys, who deserve special praise... more

Very nice location just a couple of blocks off North Michigan Ave. shopping area. Super comfortable beds and VERY CLEAN room. Included microwave & frig. We really liked the hot tub and the pool was comfortable temperature for this time of year. (actually warm enough to swim in). Staff was friendly and helpful. The only things wrong were quite minor.... more

I stayed in this hotel for one night and I would definitely recommend it. Not only were the rooms spacious and very comfortable but the location is excellent. The staff were fantastic, very helpful to a couple of weary travelers! My only quibbles were that I had an ajoining room where the folks through the connecting door were loud, very... more