The hotel is beautifully elegant, traditional yet contemporary. Staff greets you at the door upon entry and exit, very helpful and accomodating. My room was immaculately kept, room service responsive even thought it was a very busy week for downtown hotels. My only regret is that my wife was not there to share it with me. I had a great... more

Thrilled with location--only about 2 blocks from the Red line. Being on the back of the hotel (17th floor) the noise from the El was noticeable. Had the noise been constant it would have drifted into the background and been more white noise than anything. In fact it almost sounded like the ocean. But since the noise came and went... more

Superb service and staff, excellent room, comfortable beds, excellent internet..what more is there to day? more

If you're looking for an eclectic, modern spin on a historic hotel, then this is the place for you! Known as one of Al Capone's favorites, and completed in 1910, this one is one from the movies! On Michigan Avenue, within walking distance of nearly EVERYTHING in Chicago. Valet was exceptional, check-in was a breeze. The on-site Tapa's restaurant was... more

I was there for a conference from May 22-28. I would give it a 3.5 because of some issues, but some issues were probably specific to our situation. The Good: 1. newly refurbished, modern furniture etc. 2. very clean room 3. very nice staff 4. cute bar, although a little small 5. nonsmoking 6 Starbucks in front 7. good lunch... more

Stayed here in the 30th April 2008. Was extremely luck as the night we checked in we were informed it was the official opening and were treated to explore the hotel and sip champagne. In the ballroom we ended mingling with Chicago's high and mighty. After a good start it got even better. The room was beautiful, fantastic bed, flat... more

Before my stay I heard some bad reviews about this hotel and staff. Upon my arrival there was nothing but top notch care and pampering from every employee at this hotel. The hotel is breathtaking and in a perfect location to transit for anywhere in the city. The rooms are all done in modern time while the hotel is like... more

Don't normally like to stay in older hotels but the Blackstone is a brand new old hotel. Lots of history wrapped in a brand new look. Rooms are completely redone and modern. Hotel staff was very friendly and attentive. The hotel gym was larger than most I have been in and had brand new equipment. The restuarant on the first... more

Just got back from 2 nights at the Blackstone. Room was excellent and spacious - marble floors in entry and bathroom, flat screen tv, high end furniture. Really the service is what makes the hotel stand out. You could not walk by any employee without them saying hi to you, holding the door open, etc. I would highly recommend the... more