We love the location of this hotel right on Michigan Ave..We can walk to most restaurants, to the lakefront, to Millenium park, Navy Pier. For any place too far to walk to or in case of inclement weather, it's easy to take advantage of Chicago's excellent transportation service. We bought two day CTA passes and used them to get to... more

We just returned from a very nice stay at the Westin on Michigan Ave. We were attending a wedding in Chicago and received a good rate so we booked the hotel. Check in was very easy, we were given a room on the 18th floor with a decent view. The room was small but clean and adequate. The bathroom was... more

My wife and I got married one weekend in September in Chicago, and although our wedding was not at the Westin (the reception was across the street), we booked approximately 20+ rooms in the hotel throughout the weekend. Nicole at check-in made the check-in experience worthwhile because she made sure that we had the very best possible rooms in the... more

This hotel was a great disappointment for a business trip. First, the air conditioning was not adequate for a late September afternoon in Chicago. I arrived in the room at about 230pm and had to work. The AC had been off. I fired it up, but it took hours on a not very hot day to make the room tolerable.... more

Great location and friendly staff. Enjoyed a great a weekend getaway....did not feel like you are in a "crazy" downtown hotel. more

stayed on 14 floor with partial city view . The Michigan Avenue area is a fun area..lots of taverns, night clubs.. rather swanky. Hotel has a nice vibe - semi-southbeachy Pleasant fragrance throughout the hotel Room is kind of small..so is bathroom (+) Big.. REAL Big HD TV... nice ! .. stay away from the mini-bar... $28.00 for a petite... more

We got married in Chicago in July and decided to stay at the Westin. We had a beautiful room that overlooked Bloomingdales on one side and the Hancock building on the other. The staff were friendly and helpful. Our room was gorgeous and clean. The Westin made our wedding night so special and gave us a wonderful card in our... more

We had our wedding room block here in August for our wedding (our wedding was not at the hotel though). We had nothing but issues, issues, and more issues. It was the biggest problem that we had in all of our wedding plans. The hotel itself is nice, clean, and the beds are very comfortable. I have no complaints about... more

My family and I had a wonderful stay at this hotel! It is in the perfect location for great Chicago site seeing and the great service and the spacious rooms made our great trip even better. Everything was clean and perfect just as you'd expect to find in a nice, professional hotel in downtown Chicago. We were given free lemonade... more