I'm just back from a four night stay at the Westin, as part of a conference, and have mixed feelings about the hotel. The room itself was nice; usual size, comfortable bed, flat screen tv. As others have mentioned, they charge to use the fitness center, which seems over the top for their usual rates. The room service dinner I... more

The hotel is located in a prime location, but the hotel does not add up to the quality of the location, the room was just O.K. the restaurant was not good at all for the money, the food was sub par, the flavors on the dishes did not work well and not taste good, the waitstaff is horrible, did not... more

My girlfriend and I were very impressed with the room, staff, and lobby at the Westin River North. Our room was very spacious, had a great view with a chase lounger to enjoy it, had a very nice bathroom (the dual shower heads in the bath were a definitely plus), and the flat-panel TV was great too. Also, our check-in... more

I was at the Westin in early June of 2008 for a convention. They had a huge problem with the air conditioning not working and the weather was very hot and humid. It took 3 days before my room was cooled down. The one big complaint I have about the Westin are all the additional charges: Use of the workout... more

A colleague and I stayed for 4 nights at the Westin River North for a meeting at the convention center. For comparison, I stayed at the Hyatt McCormick Place last year for a similar convention and promised myself that I wouldn't do that again--the convention center is in the middle of nowhere in Chicago. The Westin River North is very... more

Stayed at this lovely property during the memorial day weekend. The hotel occupency rates were low so got upgraded to a nice 1 BR Suite upon arrival. The room is spacious, clean, and comfortable. The hotel is situated right next to the river so some of the rooms will have a view of the river. The hotel has 20 floors... more

My wife and I stayed at The Westin Chicago River North May 23-26 for the long Memorial Day Weekend. We got a great rate of $152.00 per night. The Hotel upgraded us to a river-view room becasue it was our wedding anniversary. The location was ideal -- a few blocks from the Michigan Ave shopping, the Loop shopping, right on... more

Booked a king room with Starwood Points (16K/night) and asked for a room with a river view at check in. They put us in a corner, river view king on the 9th floor - spectacular view, bed, bath, the whole works! I really like that they fine anyone who even attempts to smoke in a room - you know you're... more

Whilst spending a couple of days in downtown Chicago we stayed at the Westin. This hotel is in an ideal location, most of the main shopping areas etc are within easy walking distance. The rooms are well decorated and clean. The service was of a high and courteous standard. Would stay again. more