I wanted to write this to follow up on my review of 7/27/07 because there has been NO improvement at this hotel. We only returned here because we got a great deal on a summer package. This time we knew to request a room away from the pool and elevators, so were given a room on the 12th floor nearly... more

The hotel and casino is huge - Everything you could want under one roof. The rooms are large and nicely furnished and the casino, shops and entertainment facilities are clean and well situated. With a cinema, bowling alley and large pool it suits people of all ages and we hired a wheelchair free of charge while we were there which... more

Our family received a promotional flyer in the mail as Reno residents. So, I booked a room for $7.77 (!) just for fun and to use the pool. I didn't want to upgrade to the new Sierra Summit rooms, but our entire family was shocked at the appearance of the room. we received. The carpet had stains, the beds looked... more

So, this place is supposed to be a "resort"? Maybe because we booked our room through Hotwire we were placed in one of their "lesser" rooms, not really sure about that, but, the room that we had was in dire need of repair. The bed sagged, the furniture looked as if it had been purchased from Goodwill, and the hallways... more

We were here because my wife had a professional conference at the hotel, so we ignored the casino scene. There were two queen sized beds and the one we used was comfortable. The room was huge and seemed clean and well maintained. If features like a large-screen TV (plus one in the bathroom), a marble shower (with glass doors), and... more

This hotel does not care about guest who are staying here. They have this Pool party on weekends that will blast music all the way until after 2:30am. I'm staying on the 11th floor already, and it is still so loud. Bacially, about 25% of the hotel room faces the pool side. You can be as high as 20th (talked... more

Took my sister there for her 60th B'day. Rooms were the same old decor that has been there for 20 years. Beds were hard and the sheets stopped 8 inches from the bottom of the mattress. That is ok if your 5 feet tall, but my feet kept getting tangled in the sheet. The gambling was a complete blood bath.... more

I got a one bed room and the room is so big I was getting tired just walking back and forth across the room. Even though the room is big, it does not have a coffee table or couch or anything of that sort. Well at least there is a small frig. Because of the size of the room, everything... more

We checked out at midnight it was so bad. Our room was on the 8th floor on the same side as Nikki Beach. The music was so loud at Nikki Beach we could hardly hear our TV without turning it way up. We eventually dozed off only to be woken up at midnight when Nikki Beach cranked up the volume... more