I cannot believe a city would allow this place to stay in business.A very old house particianed into tiny dumpy rooms.We booked a room via telephone after seeing an ad in a travel brochur. The management wanted to put us on the third floor converted attic.Thankyou,no,we are seniors. I would not stay here for free,it's that bad. And yes,they kept... more

This place is far from elegant and dumpy. With exception for the sheets and towels it does not appear too clean. The single rooms are teeny the only reason to stay is the price, which is why I stay often. Breakfast is instant coffee or tea and a quarter-sized muffin. more

Booked with no problem, although when I called to check the night before they had no record of my booking. Fortunately they still had rooms available so no harm was done. Arrived at 11pm and the man on the desk helped me carry my very heavy bag to my room. The decor was extremely dated (probably originating from around 1973)... more

This place should be shut down. It is terrible to admit that this is the closest off-campus hotel to Cornell. The staff is very impersonal, rude, unhelpful, and greedy. Be careful if you cancel a reservation, they will still charge you and give you the hardest time when you try to seek reimbursement (even if you canceled your room 2... more

I was planning to stay over a mounth but only one nigth I stayed and just escaped. Rooms were dirty, old, small etc. Bathroom was very very small and terrible. It says free international breakfast in the newspaper and web but there were a cup of tea or coffe and a cake. There was no internet connection at all. Anyone... more

Whatever you do, DO NOT STAY HERE.... No complimentary anything, night manager creeped the hell out of me, and the place is pretty much a dump. I would much rather camp out on the quad on campus during a blizzard. more

This room was set up for me through Cornell, but it seemed like a decent deal at the time. *When I first arrived, I was shocked to find the price much higher than what Cornell was quoted. Since Im a student - this hurt in the pocketbook but I chalked it up to miscommunication and no big deal. * Once... more

The Hillside Inn is a wonderful and convenient place to stay. If you are looking for four stars, go elsewhere, but if you want a super-friendly staff, VERY convenient location to Cornell and a nice all-around experience, stay here. It's family owned and operated and if that's what you like, you'll love it. If you like the chains - go... more

I haven't even stayed at this hotel but their customer service is terrible! I first called on a Saturday afternoon, and someone with an Indy accent answered the phone. I asked him if they had rooms available for Cornell graduation. They said "yes". I asked how much and they said "call back tomorrow from 8am-noon". I asked about prices and... more