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Marriott's Custom House

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 75 reviews
75 Reviews
5.0 of 5 stars
50
4.0 of 5 stars
20
3.0 of 5 stars
0
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 70 hotels in Boston
Description: Inviting Hotel overlooking Boston Harbor; occupying Custom House Tower, a prominent historic landmark dating from 1847.
  • Address
    3 McKinley Square
    Boston, MA 02109
Check Rates: $486 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 74 traveler reviews
  • What to Expect:
    • 4.5 based on 54 reviews Rooms
    • 4.5 based on 53 reviews Service
    • 4 based on 52 reviews Value
    • 4.5 based on 54 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 60% based on 56 reviews Families with teenagers
    • 60% based on 56 reviews Families with young children
    • 50% based on 56 reviews Older travelers
    • 40% based on 56 reviews Young singles
    • 40% based on 56 reviews An amazing honeymoon

Reviews of Marriott's Custom House

( 1-10 of 75 )
4 of 5 stars
Auburn, CA
Jun 29, 2008

We stayed for 2 nights while in Boston for the weekend. The rooms are nicely furnished and the views over the harbor are amazing - if you bend over the couch you can see pretty sail boats go by. Wow! There's lots of space, not much of a kitchen but there's so many places to eat nearby. We highly recommend... more

5 of 5 stars
New York City, New York
Jun 22, 2008

A great location, staff and room! more

2 of 5 stars
Orlando, Florida
Jun 19, 2008
1/3 found this review helpful

Spent a week here on a timeshare exchange and have stayed at other Marriott 'resorts' so I know what to expect. The old building is nice to look at; a distinctive hallmark in financial district of Boston and a great location overall from which to walk all over town. Central location both good and bad as what's near in addition... more

5 of 5 stars
Upstate New York
Apr 25, 2008
2/2 found this review helpful

We had a fabulous time in Boston for 3 days!The Custom House was a very interesting place to stay. The rooms were beautiful and very large. It was great to have a little kitchen area as we had 2 kids with us. I would stay there again anytime.However, I was a little befuddled why it was rated so highly for... more

5 of 5 stars
Coventry, Connecticut
Apr 24, 2008
2/2 found this review helpful

We stayed at the Custom House for one night on a quick family vacation. We chose this hotel primarily for its location. Despite being told there was a 4 pm check in time, our room was ready when we arrived at noon. Our original room was located on the second floor, which would have required traveling up and down two... more

Apr 15, 2008
1/1 found this review helpful

Have stayed here before. This visit didn't disappoint. The staff here are always helpful. There were 4 of us on this occasion. Good value for money more

5 of 5 stars
Birmingham, United Kingdom
Apr 2, 2008
1/1 found this review helpful

This is a great place to stay for many reasons:- Location - extremely central, near the harbor, the aquarium, Quincy market. Rooms - very spacious, comfortable and well-furnished. A separate bedroom and living room, both of a good size, and with enough space for storage. A mini-kitchen with coffeemaker, toaster, blender, fridge, microwave and sink is in the living room.... more

5 of 5 stars
Hartford, Connecticut
Mar 17, 2008
1/1 found this review helpful

This is was our fourth visit to the Custom House towers. This time we traveled with my sister and her family. As always, this hotel is just the best for travel with kids. The game room, observatory deck -- even the rotunda in the lobby all provide spaces for people to gather and enjoy each other's company. Plus there is... more

Mar 9, 2008

What a find! Had two suites for ladies getaway weekend. Found after a search on Marriott website, rooms only $193 a night with AAA discount. I know March is slow, but this is a fabulous price for the quality of the facilities and its location. Aquarium T entrance outside the hotel, The Black Rose also right next door, and barely... more

4 of 5 stars
Los Angeles
Mar 3, 2008

The Marriott Custom House is situated centrally. It is steps away from Fenuil Hall, The Boston Acquarium, IMAX Theater, and other points of interests. The only thing is that the hotel doesn't have a restaurant but right outside the Custom House is Fenuil Hall and there are hundreds of restaurants to choose from. My overall experience at this hotel was... more

Reviews of Marriott's Custom House

( 1-10 of 75 )
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Marriott's Custom House Address

3 McKinley Square, Boston, MA 02109