This was the most expensive hotel I've ever stayed in, and it wasn't worth the money. Some disappointments included a room service tray with leftovers that sat outside my door for almost 12 hours even though I called for a pickup. I had to call again before it was removed. Oh, and when the room service was delivered the server... more

I absolutely loved my stay at the Doubletree. I was there for three nights in a one bedroom suite. The bed was extremely comfortable (which is very important to me on vacation) . The room was clean and well maintained. And the view from the hotel window was amazing (it really helps if you love the city like I do).... more

Our family of 4 recently enjoyed a great stay at the Doubletree Guest Suites in Times Square. The room was large and the beds were comfortable. The bathroom was also large and clean. We didn't notice any signs of disrepair or neglect of maintenance and our suite was always very clean. The location was wonderful and centrally located. We knew... more

When traveling with a family, it is the only hotel that I have found that offers a suite in Times Square. We have 2 teenagers - boy and girl - so our son slept on the sofa bed (okay-typical sofa bed) my daughter had her own full/queen bed in the bedroom with us Worked fine as we stayed on a... more

If you're going to see a Broadway show and want to be "right there" this is a good place to consider. However, if you're looking for anything other than your standard hotel stay, this is not the place. This hotel is very similar to a large convention center hotel - it's an assembly line process with too many people and... more

It appears our terrible recent experience at this hotel was shared by some more recent guests per these reviews. The positive is the location. The negatives are the rude staff (for example, we booked and paid for two rooms for a family of 6 four months ahead of time; because of flight delays we were late to check in and... more

We can't say enough about how wonderful our stay here was. From the doorman down on the street level all the way to the housekeepers and maintenance man. Everyone at the hotel was friendly and very helpful. The warm chocolate chip cookies didn't hurt either! Our room was on the 28th floor and a corner room overlooking Times Square. Even... more

Have just returned from a 5 night stay at the Doubletree. As we had been led to expect , hotel right in the heart of Times Square with all the crowds of people so no surprises! We were on the 42nd Floor with great views and virtually no street noise unless we opened the window! The suite was perfect for... more

Check-in was unpleasant. The bathroom sink drained very slowly and the room was dirty. This place gets worse every year. We will not be back. more