I was truly impressed with the level of service I received during my recent stay at The Royalton. The staff was friendly and extremely helpful, some of them even took a personal interest in our stay there - providing newspaper articles regarding the special event we came to NY to see. The Hotel was beautiful, clean, and very easy to... more

The Royalton is a beautiful hotel--the renovations in the lobby are great. The front desk staff was very good--some of the most personable I've been around. However, given the prices, the stay really isn't worth it. We paid $449 (before tax) for a Superior room, on a weekend. The room was running $749 on a Thursday (think how this compares... more

I chose the Royalton from a client's list of approved hotels - was quite looking forward to it but it was a terrible choice for someone who had to work whilst there. I didn't care for the overall decor of the hotel (too dark) - the room was small but I knew that. Lighting is insufficient to work so I... more

This hotel came highly recommended so I tried it on 8-30-08. The hotel's decor is very dark. Its easy to just walk by the check in booths( sort of hidden along the wall) and even walk right past the elevators because they are tucked away. Elevators tiny by the way..very small. The halls were dark too and the rooms had... more

This hotel is in a great location for all the tourist traps. 5th Ave, Times Square, Empire State. The bar and building is very cool and breakfast was fantastic. It seemed very pricey off the menu but ours was included and this is a very good option. We didnt stay for food in the evening so have no comment. Overall... more

My wife and I stayed at the Royalton for two nights the room was very comfortable and is designed in a minimalist style which is very pleasing to the eye but not practical in the bathroom where there is very little space to set your toiletries. Hotel did run out of hot water one day between 5-6PM, maintenance arrived immediately... more

Staff were very nice and helpful. I'm particularly sensitive to noise and it was not problem for them to let me see a few different rooms before deciding on one. The conceirge was lovely and recommended a great Italian restaurant. Lobby was relaxing and funky a good place for a drink before heading out. Noise was a problem. I stuck... more

If you are going to spend some time in NY city, this hotel is absolut great! Me and my friend spent 5 nights in august 2008 and we had a marvellous time. Friendly personel, nice and clean room, rain-shower and we even had a balconny. Our bose i-pod dock didn't work, gave a ring to the reception and in no... more

Just got back from a wonderful time in the Big Apple. I booked the Royalton Hotel this time with Hotwire and was quite pleased! First: This is a hotel for a great romantic leason. The mood of the hotel is very mysterious. Somewhat dark; but not so dark that you can't see. The lobby is one of the best I... more