We got a great rate thru Priceline. We were on the 6th floor with the front view. When we pulled into valet parking, they were the best we had ever met. It was costly but well worth it. Because the hotel is close to everything, we did not need to use our car. Check in was wonderful also. Everyone was... more

Can you imagine to come back to your room after a hard working day, opening your safe box and it doesn't open anymore? Okay, you call the front desk and inform them. They told me: "we know, we've changed your code, we'll send security." The security guy came with a piece of paper, entered a new code and the box... more

We got a great deal through Priceline. The staff was friendly and helpful. The room was lovely and clean. The only bad things were that since we were on the 4th floor (the first floor above the lobby level), we could hear the band playing at the wedding below. Luckily it stopped around 10pm, but if it didn't stop until... more

I stayed here for one night while on business. The location is near the 19th & Market SEPTA station and close to downtown restaurants and shopping. The room was heaven! Quiet, comfortable, clean. It was everything I needed after a day spent traveling. The hotel's staff was very fun and pleasant, too. I would stay at this hotel again and... more

I booked through Hotwire which let me get the room at a very good rate however, be forewarned ,that while Hotwire states you should contact the hotel for specific requests, this is not the case. I had to places several calls to Hotwire will no definite answer. Eventually, got the required bed configuration thanks to the lovely Westin staff..special kudos... more

I stayed at this Westin for a couple of nights while I was in Philly on business recently and was very satisfied with their product . They had renovated the rooms since last time I had stayed here, and they did a great job brining it up to date and to current Westin standards. I especially like the white marble... more

Tremendous two night stay at the Philadelphia Westin March 28-30. Arrived to Philadelphia from New York via Amtrak. Hotel was a speedy $6 cab ride from the train station. Upon arrival I was greeted by the doorman who checked my bag due to the fact that I was unsure if I would be able to check into my room early... more

This was my second stay at the Westin Philadelphia. First time was nearly 5 years ago for business and this time was purely for a fun weekend visit. Got a pretty good deal via Priceline and was happy it picked Westin on my bid. Though I felt that the check-in staff wasn't as helpful - I had to proactively ask... more

I cancelled my reservation here the night before arriving. I was told they would honor the cancellation and not charge me for the room. They lied and charged me anyway. When I spoke to the manager about it, he refused to honor the cancellation. After repeated attempts to get a credit back to my card, I was treated rudely and... more