After reading all the reviews on this hotel, I had nightmares. Literally. I feared it would be dirty and unsafe. I found the hotel to be clean, the staff to be pleasant and helpful, and the location to be great. It was safe and a bargin for the city. However, the decor could use updating, and the hotel was dark.... more

I stayed at this hotel because I was looking for a location close to the downtown area (Chestnut/Walnut/30th St, etc) without paying for the Sheraton or Loew's. The going rate was $165, I booked on Expedia for $145 (which is still the reg. price when you add local taxes, very clever, Expedia). Neither price is worth the simplicity and lack... more

Stayed April 11-13 and was very apprehensive beforehand because of previous reviews. But, I decided to take a chance because I wanted to be within walking distance of the Museum of Art for the Frida Kahlo exhibit. The outside is a bit run down, but the hallways & room were fine. Front desk was helpful in giving directions. The location... more

I was here at this Best Western this weekend. It continues to be one of my favorite hotels in Philadelphia. Clerks allowed me to check in early. Housekeeping was extremely prompt in putting new batteries in remote. Very quiet, nice location, not too far from airport, very nice taxi stand! more

Maybe other people have had a better experience but I think this is the worst hotel I have ever stayed in. The room was non-smoking but still smelled like smoke. When I pulled back the covers there was a hair on the sheets AND in the bathroom trash can there was a q-tip - even if it was a clean... more

Me and my husband got to the hotel and the woman who checked us in was very helpful. We walk up to our room along the way saying hello to the house keeping and they all just looked at us with this "snot" attitude. Okay, their just having a bad day we thought. We went to lunch at their Sports... more

This hotel was selected by a reservation group that handled our conference. It is a real dump. NO HEAT. We tried turning the heater on and it sounded as if the entire building was on the verge of collapse. When we called customer service we were told they were "working on it". It's going on 8:00 and we are still... more

We were prepared for the absolute worst after reading the reviews on here and finding out that this was the only hotel with rooms available for the last weekend of "Terror Behind the Walls" at the Eastern State Penitentiary. Maybe since we were so prepared we actually found it to be OK. Not one staff member was rude, if anything,... more

I saw no real problem with this place, we had the money to stay at an expensive place, but why waste the money, we were only going to sleep and clean up there.The staff treated us very nice and the room was clean and the beds were comfortable,the sheets were very clean, the lights, tv, coffee maker, hair blower, etc... more