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Tremont Plaza Hotel on St Paul Place

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 118 reviews
118 Reviews
5.0 of 5 stars
27
4.0 of 5 stars
41
3.0 of 5 stars
21
2.0 of 5 stars
16
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#22 of 60 hotels in Baltimore
Description: High-rise All-Suite Hotel located in the heart of the business district, 4 blocks from the Inner Harbor.
  • Address
    222 St Paul Place
    Baltimore, MD 21202
Check Rates: $255 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 117 traveler reviews
  • What to Expect:
    • 3.5 based on 81 reviews Rooms
    • 3.5 based on 79 reviews Service
    • 3.5 based on 78 reviews Value
    • 3.5 based on 80 reviews Cleanliness
    • 4 based on 9 reviews Pool
  • Recommended For:
    • 40% based on 92 reviews Families with young children
    • 40% based on 92 reviews Families with teenagers
    • 30% based on 92 reviews Older travelers
    • 30% based on 92 reviews Young singles
    • 20% based on 92 reviews An amazing honeymoon

Reviews of Tremont Plaza Hotel on St Paul Place

( 1-10 of 118 )
4 of 5 stars
Connecticut
Aug 24, 2008

After reading many poor reviews, I was a little nervous coming to the Tremont Plaza. We got the room on Hotwire for less than $100, which was a bargain given the Yankees were in town. After spending two nights. here we would stay here again. The room was very nice, updated and in good shape. The kitchenette was had a... more

Management response from
TremontsResMgr, Revenue Manager

Thank you for a terrific review of the Tremont Plaza! We're very proud of our hard-working staff, the city's finest hotel employees. Our pride is evident in both our interaction with guests and the behind-the-scenes work that sometimes goes unseen but leads to our everyday success. You highlighted our location just a few blocks north of the Inner Harbor, in...

Aug 6, 2008

We had a fine time at Treemont. Stayed there two nights for a wedding, despite future reviews I would recommend the hotel. The pool on the 4th floor is cute, small, but a nice outside hotel. When I arrived the lobby was packed and there was only one staff member behind the desk, but she was going as fast as... more

Management response from
TremontsResMgr, Revenue Manager

Thank you for taking the time to share your experience at the Tremont Plaza with other travelers. You mentioned that the ktchenettes at the Plaza are perfect for leftovers; I wanted to take a few moments to let other folks know what our kitchenettes entail, because what we incluse in our suites costs extra in other hotels or simply is...

Aug 3, 2008

Well, arrived at this hotel with big expectations and left with regrets. We had booked for 2 nights after spending a week in NYC and found the check in quick and efficient, we were assigned to our room on the 28th floor, great view, it was a double suite, beds were fine, clean and comfortable, however the room was dated,... more

Management response from
TremontsResMgr, Revenue Manager

I am certainly sorry to learn about your less-than-ideal experience, particularly concerning payment of the room. I suspect you were using a debit card based on your description of what happened after your stay. We have signs posted at each terminal describing what funds are held if a debit card is used, as your bank will automatically deduct the amount...

1 of 5 stars
Washington, NJ
Jul 7, 2008

I have to say I was very excited to attend the 4th of July in Baltimore. My wife did some research and found the Tremont Plaza fit our needs. We needed a two bedroom suite since we were traveling with my in-laws who are elderly. Now onto our experience. We arrived at the hotel at 4pm, the check-in time that... more

Jul 1, 2008

Let me begin by saying all the below comments were brought to the attention of hotel staff and management on numerous occasions and nothing was done. Getting the Reservation: Recently I had a group stay at the Tremonts. We had four rooms reserved. From the beginning there were signs of trouble. When reserving the rooms, the staff was very rude.... more

5 of 5 stars
Richmond, VA
Jun 2, 2008

I had a great stay at the Tremont recently. I was in Baltimore for a training event, and a block of rooms at the Tremont was reserved for us. So I can't speak to the reservation process, but I can offer a review on the rest. I was very happily surprised with the size of the room. Mine had separate... more

Management response from
TremontsResMgr, Revenue Manager

Thank you for your review, and for deomstrating an excellent feature of the Tremont Plaza. Our Premier One Bedroom Suites average over 700 square feet, and feature a bedroom with one king or one queen bed, a spacious living room, a game table with chairs for dining, and a kitchenette. We assign these rooms for long-term stays because having this...

4 of 5 stars
Jacksonville, Florida
Jun 1, 2008

Booked this hotel through Priceline for 5 nights while we were in town to watch some baseball games. Was a bit apprehensive after reading some of the reviews but was pleasantly surprised by what we got. We arrived at the Baltimore train station and decided to walk to the hotel since it was a nice day. Its about 12-15 blocks... more

Management response from
TremontsResMgr, Revenue Manager

Thank you for the great comments! We're glad you enjoyed your stay. I just wanted to touch on one of your comments to highlight its importance. Most hotels offer rooms with two full size/ double beds as their 2-bedded option. Not so at the Tremont Plaza! Each and every one of our 88 Studio Suites with Two Queen Beds offers...

Jun 1, 2008

We booked this hotel on priceline and got a good rate ($79).I would not pay any more than that for this hotel. The lobby of the hotel is fairly nice, but the room felt outdated and dingy, and was next to the elevator. When we asked to move we were told that our rate was only for a queen bed... more

Management response from
TremontsResMgr, Revenue Manager

I am certainly disappointed to read your comments about the Tremont Plaza. Many of your comments go very much against the tide of comments we've received throughout the spring and summer about how strong our guest service skills are. As far as the room type you booked, the rooms reserved on websites such as Priceline and Hotwire are Studio Suites...

May 26, 2008

The front desk clerk transfered my reservation from Tremont Park to the Plaza at the same rate I had even though the Plaza rate is higher. Nice bright clean room, updated decor. My room was very quiet even though it was next to the elevator; I didn't hear a thing. I always request to be far away from elevators and... more

Management response from
TremontsResMgr, Revenue Manager

Thank you for the glowing comments! Regarding the quiet nature of the rooms despite being near the elevators, there's 2 important factors: as an all-suites hotel, our rooms are spacious and therefore the sleeping areas are set back so that outside noise including elevators cannot be easily heard; and as a high-rise, 37-story building, we feature only 9 or 10...

May 20, 2008

I stayed here for a friend's batchlor party. The hotel staff is friendly, but the hotel itself is nothing special and is very dated. My suite had a refridgerator and microwave, but the room was average. The bed is comfortable. Hotels guests have to pay for parking. It was very overpriced for what I got in my opinion. more

Management response from
TremontsResMgr, Revenue Manager

Thank you for writing a review about the Tremont Plaza. Our management team certainly agrees that the hotel rooms need an update, and the great news is that our hotel room renovation will begin near the end of 2008 and will continue into the first quarter of 2009. As far as the price paid, your dates of travel were during...

Reviews of Tremont Plaza Hotel on St Paul Place

( 1-10 of 118 )
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Tremont Plaza Hotel on St Paul Place Address

222 St Paul Place, Baltimore, MD 21202