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ResortQuest Waikiki Beach Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 573 reviews
573 Reviews
5.0 of 5 stars
176
4.0 of 5 stars
205
3.0 of 5 stars
93
2.0 of 5 stars
53
1.0 of 5 stars
46
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#21 of 86 hotels in Honolulu
Description: High-rise Hotel located across from Waikiki Beach, within walking distance of zoo, aquarium & International Marketplace.
  • Address
    2570 Kalakaua Avenue
    (formerly Aston Waikiki Beach Hotel)
    Honolulu, Oahu, HI 96815
Check Rates: $216 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 570 traveler reviews
  • What to Expect:
    • 4 based on 321 reviews Rooms
    • 4 based on 323 reviews Service
    • 4 based on 315 reviews Value
    • 4 based on 323 reviews Cleanliness
    • 4 based on 62 reviews Pool
  • Recommended For:
    • 70% based on 348 reviews Families with teenagers
    • 60% based on 348 reviews Young singles
    • 60% based on 348 reviews Families with young children
    • 50% based on 348 reviews Older travelers
    • 50% based on 348 reviews An amazing honeymoon

Reviews of ResortQuest Waikiki Beach Hotel

( 1-10 of 573 )
5 of 5 stars
Lanesville, IN
Aug 4, 2008
2/3 found this review helpful

My husband and I along with our 18 year old son spent 8 nights at this hotel. It was absolutely perfect. The location was great for us. We were close to the beach and the view was spectacular from our 24th floor lanai on the Honolulu side. We were within walking distance to shopping and entertainment yet not right in... more

3 of 5 stars
Northern Virginia
Aug 3, 2008
1/1 found this review helpful

Granted, my stay was a year ago, but I wanted to weigh in and offer a quick note that this was an acceptable hotel for the money with a fantastic location. I was there on business and took my 20 year old daughter along and we stayed there 9 days. I found the car valet staff to be very helpful... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for the positive review of our hotel. We were thrilled to note that our friendly staff and convenient location exceeded your expectations. Sorry about the slight plumbing problem. We were pleased to note that our maintenance staff was able to resolve the issue expeditiously and to your satisfaction. Should your future travels include Waikiki, we would welcome another...

5 of 5 stars
Washington
Jul 29, 2008
4/5 found this review helpful

I was very disappointed to see the negative reviews for this place. I am very late in writing this review, but I felt I should share the positive experience we had. I was in Honolulu for a convention for 4 days. My family accompanied me, and we had a total of 3 rooms. We picked this place as we like... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for your positive review of our hotel. Please accept our apologies for the inconvenience you experienced at check in. We were very pleased to note that our staff resolved the issue to your satisfaction. We were very thrilled to note that our friendly staff, convenient location, custom Sealy plush mattresses and signature Breakfast on the Beach exceeded your...

2 of 5 stars
colorado
Jul 28, 2008
2/3 found this review helpful

My wife and I stayed at the ResortQuest Waikiki Beach Hotel at the end of June. On our arrival, everything went smooth and the staff was friendly and efficient. We went to our room and found that housekeeping was still cleaning the room so we went back to the front desk. A supervisor apologized for the inconvenience and said she... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for choosing to stay with us at the ResortQuest Waikiki Beach Hotel and for taking the time to comment on your experience. We truly appreciate your feedback, both positive and constructive, as you are providing us with an opportunity to gauge our performance and improve where necessary. It is clear from your comments that we fell well short...

Jul 26, 2008
2/3 found this review helpful

Spend the few extra dollars and stay at the Marriott across the street. Immediately at check in we knew we were in trouble. We were initially told there was no room available, then there was a room available, but no king bed. They also told us they do not guarantee bed types, which we know they do because we made... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for choosing to stay with us at the ResortQuest Waikiki Beach Hotel and for taking the time to comment on your experience. We truly appreciate your feedback, both positive and constructive, as you are providing us with an opportunity to gauge our performance and improve where necessary. It is clear from your comments that we fell well short...

5 of 5 stars
Pgh, PA
Jul 26, 2008
1/1 found this review helpful

The Resort Quest, Waikiki Beach Hotel has the perfect location in Waikiki. The beach is across the street and is protected by a seawall. It is like swimming in a giant ocean swimming pool. We had no real issues with the elevators or room keys. Our room was nicely furnished, the bathroom was more than adequate but might be considered... more

Jul 26, 2008

Absolutely wonderful! We stayed at another hotel while in Oahu, and I'm glad it was before this one - it gave a lot to live up to! First, its right across from the beach, which provides for AMAZING views and a simple walk across the street to soak up some sun. Our room was clean, spacious and very well taken... more

3 of 5 stars
Orange County CA
Jul 26, 2008
1/1 found this review helpful

This hotel is probably one of the best if you are looking for value with a moderate budget in Waikiki. With that you must realize this hotel will not compare to other "resorts" above 3 stars for Hawaii standards. I stay in Waikiki on business about 6-8 times a year, and have stayed at just about all of the hotels.... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for choosing to stay with us at the ResortQuest Waikiki Beach Hotel and for taking the time to comment on your experience. We truly value guest feedback, both positive and constructive, is it provides us with opportunities to gauge our performance and improve where necessary. We were very disappointed to note that you experienced problems with our elevator...

5 of 5 stars
Oakland, California
Jul 25, 2008
1/1 found this review helpful

Before booking through AAA, I went on this website (tripadvisor) to look at the reviews. The reviews were extremely helpful to me in choosing whether this in fact would be the hotel that my family and I would decide to stay at. I liked this hotel for the following reasons: FIVE STAR SERVICE -- we felt like family here --... more

2 of 5 stars
Buffalo, NY
Jul 23, 2008
2/3 found this review helpful

My Wife and I went here for our Honeymoon and were very disappointed. First we were told that for Honeymooners that they will upgrade us if there was rooms available. They did not ask us but they did ask the family next to us with several children so I know some rooms were left. The elevators were terrible. If you... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for choosing to stay with us at the ResortQuest Waikiki Beach Hotel. We appreciate your comments both positive and constructive as they provide us with an opportunity to gauge or performance and improve where necessary. It is clear from your comments that our hotel fell well short of meeting your expectations. Please accept our sincere apologies and rest...

Reviews of ResortQuest Waikiki Beach Hotel

( 1-10 of 573 )
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ResortQuest Waikiki Beach Hotel Address

2570 Kalakaua Avenue, (formerly Aston Waikiki Beach Hotel), Honolulu, Oahu, HI 96815