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Courtyard by Marriott Isla Verde Beach Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 254 reviews
254 Reviews
5.0 of 5 stars
95
4.0 of 5 stars
90
3.0 of 5 stars
35
2.0 of 5 stars
22
1.0 of 5 stars
12
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 2 of 14 hotels in Carolina
Description:
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect... Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Interent & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. more » « less
  • Address
    7012 Boca de Cangrejos Ave
    Carolina 00979
    Puerto Rico
Check Rates: $234 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 253 traveler reviews
  • What to Expect:
    • 4 based on 166 reviews Rooms
    • 4 based on 166 reviews Service
    • 4 based on 164 reviews Value
    • 4 based on 167 reviews Cleanliness
    • 4 based on 50 reviews Pool
  • Recommended For:
    • 60% based on 185 reviews Families with young children
    • 50% based on 185 reviews Families with teenagers
    • 50% based on 185 reviews Older travelers
    • 40% based on 185 reviews Young singles
    • 30% based on 185 reviews An amazing honeymoon

Reviews of Courtyard by Marriott Isla Verde Beach Resort

( 1-10 of 254 )
5 of 5 stars
San Francisco
Jun 26, 2008

I was looking for a reasonable hotel that was family friendly as I was traveling with a 4 month old and a 19 month old. After doing my research and reading reviews I settled on this hotel. I paid $160 a night for an ocean view room on the hotels website. At the time I booked my room I could... more

Jun 14, 2008
0/1 found this review helpful

I was very disappointed by my stay here. First of all, there is no room service in the hotel. The restaurants in the hotel are of poor quality, with little in the way of variety or healthy eating options. The hotel charges you for a beach chair or umbrella, which I felt was ridiculous for a beach resort. The bathroom... more

Management response from
CourtyardIslaVerde, General Manager

We appreciate your taking the time to write this review and let us know the areas you feel need improvement. We apologize for any inconvenience and are working hard to correct any problems. We hope you will stay with us again when you are in San Juan. Regards, Luis Rivera, General Manager

5 of 5 stars
South Carolina
Jun 12, 2008
1/1 found this review helpful

We stayed here for a few days before departing on a cruise. The hotel and amenities are great! Nice restaurants, nice pool & beach, good workout facility VERY FRIENDLY STAFF! Mr. Arroyo and his staff did everything possible to make us feel like we were the most important guests there. Carlos the bartender was very nice and Rose in the... more

5 of 5 stars
Ponce, Puerto Rico
Jun 11, 2008

Great Hotel, everything was avaliable in just one place: breakfast, lunch, dinner, bar, music, casino, pool, beach, in-store, etc.. The room was very comfortable and pleasant and was attended readily and quick by the maids each morning. A little above price but we had a very good time. We even got to watch two wonderful weddings in the garden by... more

3 of 5 stars
Atlanta, GA
Jun 2, 2008
1/1 found this review helpful

The hotel is dated but clean. The staff was fine. Restaurants in the hotel are mediocre but it is fun to watch locals dance in the Salsa bar in the evenings. The beach is better than we experienced at The Intercontinental or El San Juan up the road. However, this hotel is very close to the airport and every twenty... more

Management response from
CourtyardIslaVerde, General Manager

We are pleased that you enjoyed your stay at the hotel, especially our beautiful Blue Flag beach. Regarding the noise comments, unfortunately there are some things out of our control when it comes to out-of-doors. We do hope that the enjoyment you had during your stay outweighed this issue. Regards, Luis Rivera, General Manager

4 of 5 stars
Canton, Ohio
Jun 2, 2008

Pros: Beautiful beach, 5 places to eat inside, swim-up bar, casino, most rooms have some kind of ocean view with balcony (smaller balconies farther back), close to airport, close to Pinones Cons: The closest hotel to the airport = Noise from planes (this noise is drowned out by the two balcony doors and ocean waves for the most part), For... more

2 of 5 stars
Atlanta, GA
May 27, 2008
1/2 found this review helpful

This hotel is best suited for a short stay or overnight stop. Having traveled extensively within the Marriott brand, this hotel falls short of expectations. Would not recommend this hotel for a family vacation or long stay. On the positive side, the hotel does have a nice selection of restaurants, bars and buffets, though they are a little on the... more

Management response from
CourtyardIslaVerde, General Manager

Thank you for your comments on your stay at the hotel. We apologize for any inconvenience you experienced and take your concerns seriously. We are currently making improvements to ensure our guest's comfort and satisfaction, and sometimes with that come inevitable glitches. Thank you again, and please know we are working hard to correct these issues. Best regards, Luis Rivera,...

4 of 5 stars
Central Maryland
May 26, 2008

I had seen the reviews regarding the jet noise and I thought that was pretty silly - it's obvious from the map where the hotel is located. The bellcaps and the desk staff were great - helpful & playful with my daughter. We were unsure about the luggage transfer - the bellcap said leave it there & he'd watch it,... more

4 of 5 stars
Tallahassee, Florida
May 26, 2008

If you want to be close to the airport ( 5 minutes), this is a great place. Its right on a great beach, has local restaurants close by and live music (mostly salsa) in the bar most nights. The obvious downside is the noise from the aiport which didn't seem like much of a problem to me. more

3 of 5 stars
sueq575
May 23, 2008

We stayed at the Marriott Courtyard Isla Verde November 1, 2007 to November 3, 2007 and November 10, 2007 to November 13, 2007 as part of a pre and post cruise stay. The hotel was right on the beach and very close to the airport. We did hear the airplanes, but we noticed that they were much louder when we... more

Reviews of Courtyard by Marriott Isla Verde Beach Resort

( 1-10 of 254 )
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Courtyard by Marriott Isla Verde Beach Resort Also Known As

Address: 7012 Boca de Cangrejos Ave, Carolina 00979, Puerto Rico