We stayed in Seiyo Ginza in January and again in August, 2006. On both occasions, we were delighted with the treatment we received.
1. The staff were exceptionally courteous and friendly in all their dealings with us. The rooms were spotless.
2. The location in Ginza was very convenient for us - close to restaurants, shopping, Tokyo central train station, etc.
3. Concierge services were exceptional - not only routine things like restaurant reservations (always got us what we asked for). They also picked up tickets for us at the station, phoned ahead to a ryokan to make sure we could get transportation there, etc.
4. We made several trips out of Tokyo, and left luggage with the hotel. When we returned, our things were already back in the same room, as we had requested. (This might not always be possible!)
We plan to stay there again as soon as we can.

to think we actually left our beautiful room at the grand hyatt tokyo to come stay here - first of all when you walk in you feel like you can't speak as it is so quiet - then when you get to the room you see a shabby old bygone hotel room - i am a part of the leaders clubs and even with an upgrade the room was really bad - after sitting in the room for 5 minutes we had already called the grand hyatt and went back as soon as we could - we did spend the night here and i was really disapointed that a hotel that was a part of [----]could be so horrible - trust me on this one and stay at the grand hyatt or the four seasons chinzenso (if u want a city retreat) and do NOT stay here

We stayed at this hotel for only 1 night (after a bad experience at another hotel down the road). The hotel is very expensive but it is amazing, we were lucky enough to get upgraded to the rosewood suite free of charge, after they had heard about our experience at our last hotel. We ate in the french resturant which is very posh, the food was very expensive between £35 - £52 for a steak, it is an al a carte resturant so you dont get value for money, the restuarnt was very nice, the service was impecable, and the food was lovely, but not being to posh myself it was a bit over the top for me. The room we stayed in was amazing and our view was great we could see tokyo tower all lit up at night (room 1009). We did order room service, but be careful as our food cost £30 and the service charge to bring them to the room was £24. We had a few drinks in the bar it cost around £25 for a gin and tonic and a vodka and tonic, and the downfal was that we were not aloud to take any photo graphs as they dont allow it, incase people take photos of famous people that come in, so unfortunatly i have no photos of inside the hotel. Overall all i had an excellent stay at this hotel, and if i could afford to book that suite again i would. Note: to book direct with the hotel than through an internet travel site will save you over £100

I stayed at the Seiyo Ginza Hotel for four nights while I attended a meeting in Tokyo. It was a wonderful experience. The staff was attentive, the room was well appointed, the bed was very comfortable. The bathroom was great with wonderful scented bath items from Australia (soaps, shampoos, bath gels)- and the scents were changed daily. As others have mentioned, this hotel is in a great location for shopping/sightseeing and is very close to the subway (Ginza line). As a woman alone in Tokyo, I felt very safe at this hotel and the areas around it (I went several places by subway on the Ginza line - and never felt uncomfortable).

To comment about the food at the hotel (since others have), I did have the opportunity to dine in the hotel's restaurants. The food was very good, although I was not footing the bill (breakfast was typically $20-$35 USD). As with most hotels, the food elsewhere is generally less expensive, and can be just as good, if not better than the hotel. There are so many restaurants of so many varieties close to this hotel that if price is of concern, just go elsewhere. I ate outside of the hotel for both lunches and dinners. There are many Japanese and Western style restaurants within walking distance of the hotel. In fact, my last morning there I went to a Starbucks to save some time - it was next to the subway station - and had breakfast for $5 USD. There are three large department stores right down the street and the basement levels are FULL of the most fabulous foods, pastries, candies etc. I would highly recommend making one of these stores your first stop when you arrive in Tokyo, so that you can have a frame of reference for price and variety of available foods at very reasonable prices.

I would highly recommend this hotel to anyone visiting Tokyo. I can't wait to go back.