I went to the Edenh with my husband and another couple for four days to celebrate our friend taking his bar exam. Before I give a full review, I should start off with saying that we are the kind of people who will find a way to have fun anywhere, so some things that might be big problems for others probably didn't bother us as much.
The Good:
The hotel is beautiful, and the rooms are clean and spacious. The huge bathtub was wonderful. Some of the bartenders are really nice, especially the ones at the disco lounge. The were happy to give us as much alcohol in our drinks as we wanted, and the waiters in the restaurant we always ready to give us shots of Mamajuana! The food at the buffet was great. My husband has Crohn's disease and can't eat a lot of "ethnic" stuff, but he loved it. The beach buffet for lunch was good, lots of "American" food, and we enjoyed eating lunch by the beach.
The casino was really nice, if that's your thing. The guys had a blast playing blackjack and poker, and we girls had fun playing the slots.
The bad:
It is almost impossible to get a drink during lunch at the beach and the lobby at night. I don't know if they were low on staff or what, but we waited (tips in hand!) for long periods of time trying to get drinks.
There were a lot of mosquitoes in our room. Our friends were on the second floor and didn't have any problems, but we had HUGE ones every night in ours. The maids leave the doors open when they clean, so I'm sure this contributed to the problem.
The restaurants were the biggest problem for us, though. We enjoy going to the al a cartes at resorts, but it was almost impossible here. We had to wait in line in the hot sun for about an hour and a half just to get a pager. Once we got it, we were not given a choice for the time, just told when we had to eat. It was incredibly frustrating and the food really wasn't worth it. That was the one night that we actually got angry about something.
We've been to all inclusives before and I just don't think that the stress caused by the ridiculous restaurant set up at the Edenh is necessary.
All in all, our stay was good because we tried not to let little stuff bother us. If they got the restaurant situation under control I would consider returning if the price was still good.
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