Great service from arrival to departure. Location is perfect! Far enough away from the tourist off the cruise ships and closer to El Morro. Make sure you cross the street to El batey!

We stayed at Hotel El Convento for one night after a weekend in Culebra. We didn't have reservation so we thought we couldn't get a room.

A friend mentioned us about the hotel. We then did some research.

We first review the Hotel in Trip Advisor. My couple and I had a curiosity from the reviews in the web page and how the Hotel Manager always writes back to any comment. This is not normal, it was clear that service was important for the hotel.

The Rooms are small but we didn't expect anything big specially in a 300 old small luxury building-hotel and for the price we paid last minute.

We met Jaime the door man. Everyone talk's about him. Almost a Celebrity.

The location is great next to Coach, Guess, Burberry, Puma and Ralph Lauren Outlets.

What I like about Puerto Rico is that you don't have 100 people jumping on top of you trying to sell you something like it happens on other islands, the south of spain or other countries.

Early that evening we started walking around the hotel and for our surprise we went to the this little room and the hotel that had Wine and Chesse of the hotel. Great romantic view. We only had bottled water, but they had a full self service bar.

I am originally from Spain and we decided to visit the tapas rest for a salad and some drinks. I could only say that only in sevilla you see restaurants so beautiful like this one. Well then we heard music coming from the outside terrace and from my surprise a really nice jazz band was playing. It was another restaurant but we didn't know because there's no signage of the rest inside the hotel and the front desk didn't mention anything. The hotel only has a sign to The Patio Rest and the Picoteo Rest.

The two tables seating next to us at the terrace were enjoying a 5 Rum Flight with a Rum Expert. They really seemed to be having a good time.

The hotel should hand out or provide a small information recommendation guide mentioning all the rest they have and its concept. Because they are all unique and different and they all have there charm and theme.

Well it was a Rum Bar called Kane or Caña. Really good mojito. We enjoy the rest of the night enjoy from the jazz band the hotel provided in the outside terrace next to a incredible art statue. My couple wanted to stay viewing some sports game inside the restaurant but not on our only night in Puerto Rico.

That night we then continue walking around the Old City and ended up with the view of the fort El Morro. At night the light effect of the fort makes it look like floating in the air. A Must See.

We slept like babies that night. During the morning we had breakfast and left.

Overall – The Hotel is beautiful. Being old one couldn’t expect thing to be like new building hotel. Having this in mind help us enjoy the hotel structure and décor even more. The next time we visit Puerto Rico I will stay in the hotel at least one or two night then move to a beach front hotel. We still have a big curiosity of the Rum Flight those two tables were having at the Rum Bar Kane or Caña!!!!

The El Convento was highly recommended by friends and also by Trip Advisor so we felt pretty confidentant in our choice of hotel. I have to say, it was a pleasure staying there.

In addition to the beauty of the hotel itself, these little things made the stay highly enjoyable: 1) Free internet in the rooms. 2) complimentary bottled water in the in-room fridge and 3) complimentary nightly wine and cheese hour which also included water, coffee, tea, soft drinks, beer, and mixed drinks. The wine choices were excellent as well, 4 different reds and 4 different whites. This area also had complimentary coffee, tea and bottled water all day. I found it so refreshing to not have to pay for an internet connection and also to not get charged $6.00 for a bottle of water like is often the case in many hotels.

The other great plus is the location of El Convento, right in the heart of Old San Juan and walking distance to great shopping and dining as well as the forts.

We stayed at this hotel for an overnight layover on our way to Antigua and it was such a great place! The rooms were very large and clean and beautiful. The hotel had such a charming feel about it that it is a challenge to capture it in words. Cute bar, great little courtyard area that was incredibly picturesque and located in a great part of town for walking the shops and cafes. We felt completely safe here and took advantage of our afternoon to check out what we could of the area. Admittedly we were kind of sad to leave and head to the island, we will definitely stay here again. All of this and it was a really good price as well. It was within good proximity to the airport, maybe a 20 minute cab ride. I highly recommend this hotel. Relatively small and intimate, doesn't feel like those large boiler plate chain hotels. Charming.