Nice clean rooms. Staff willing to go the extra mile--they bent over backwards to ensure that my partner could print a document from her computer--very impressive. Free internet. Free local calls. Complimentary bottled water. Fridge in room, and microwave. Everything clean--and to drive it home, WHITE bedspreads.

And a great finish: No surprise charges on the bill. I think these people asked themselves "what do customers hate?" and they eliminated everything we don't like. Friends stayed at a much more expensive hotel and they were "nickel and dimed" to death. Not at the Best Western.

We had concerns originally about the safety of the area--no problem! I ran into ONE panhandler. And when I said "no", it was no problem. There is construction going on next door, and we could see the work from our tenth floor room, but it never disturbed our sleep. I would absolutely stay here again.

Great hotel and great employees. This property is convenient to everything, in spite of it being across downtown from the harbor (only a 10 minute walk).

We got in a day early and the only room they had was the penthouse. They gave it to us for a slight difference in price ($179.00) and let us stay in the PH on our second night (the original reservation) for price of the lesser room. Awesome location, everything is 10 minutes walking distance or less.

BEWARE the senior citizen cruiseship crowd, there was a 10 minute wait for one of the two elevators on Saturday b/c a cruise ship was departing and many of the would-be golden year sailors had sequestered themselves at this inexpensive hotel.

Fine hotel. Clean and spacious room. Nicely located (though the presence of doubtful individuals give Granville Street a weird atmosphere later at night), close to downtown points of interest.

Despite the (in general) positive impression of this hotel, I wouldn't recommend staying here this summer. There's is a construction site right next to the hotel, causing significant disturbance. It woke us up at 7 am on weekdays. Mid May, they were still demolishing the existing building. So they'll probably be doing demolishing and construction work the entire summer. Beware of that before booking (I wish I would've been...).

The hotel staff did apologize after I complained about this, but that was all.

We stopped over in Vancouver on our way to Whistler. What a great Stay. Some of the reviews refer to the neighborhood and while it is on the edge of downtown, Vancouver is a huge diverse city and I have never felt unsafe walking around and this area was no different. The room had a very comfortable bed and a large fridge which was nice. Good water pressure in the shower. An in room safe, coffee pot, microwave,etc. The ammities include a roof top terrace with a great view that has a recreation area that includes a hot tub with a view, a ping pong table, and excercise machines. The staff was very friendly and the hotel also had secured underground parking for only 10.00 which is a bargain for hotels these days. We used the hotel in room guide book for a reccomnedation on dinner and were not dissapointed. And we got a 25% discount on dinner with our room key! A great little local restaruant called Characters. They had Indian and greek cuisine. Overall a wonderful stay. The hotel also has a White Spot restaurant in the hotel which had great service.