The Good
Stayed there as Tourists. Our room was upgraded with modern furniture, lighting and a comfortable bed. The room was spacious with ample space for luggage and 2 people. The location was right between the Eaton Centre and the CN Tower. We walked from the Eaton Centre in less than 10 min to the hotel and took a short cab ride to the CN Tower. Probably a 15+ walk. Staff was nice and met our needs. Even brought an alarm clock to our room when one wasn't present. I enjoyed the architecture in the main lobby with the modern furniture appointments. The buffet breakfast was delicious. You can tell while we were there the attention was paid to the presentation of the food as well as the taste. Concierge was helpful and booked our bus and boat tours right there in the lobby.

The Not so Good
The hotel was retrofitting their rooms and the noise of drills and hammers did not make a comfortable stay during the day. We complained to the front desk and was given free passes to the breakfast buffet and option to move to another room. We stayed because the rooms on the higher floor wasn't updated like the room we were staying in. Plus we had a good rate and were only in town for 2 days so we dealt with it. Keep in mind it's more of a business hotel than for tourists.

I am in a wheelchair and the downtown Toronto Hilton is far and above THE best and most accessible hotel I have ever stayed at. The roll in shower and the grab bars near the toilet are items not always found in other hotels. The lower napped rug and hardwood floors made it easy to get around. We never turned the television on during our stay because the view from our window was so beautiful.We kept saying "I want to live there !! ". I travel a lot and this has been our best hotel experience ever.

I have stayed at the downtown Toronto Hilton on numerous occasions and as recently as the week of June 16th. As a Hilton Gold Hhonors member, I receive an upgraded room on the executive floor and access to the executive lounge.

The room is nice enough.. a nice marble bathroom and a great view looking south from the 30th floor overlooking Lake Ontario. The front lobby is very nice and the Ruths Chris steakhouse in the basement is very tasty.

The executive lounge on the top floor is always great with a decent breakfast and evening hors doeuvres. One disappointment on this visit was their change to an honour bar system which I was told is now the case at all Hiltons in the world.

Whenever I stay in downtown Toronto this is my choice of hotels.

Stayed here for two weeks in June for business.

Hotel was booked by my secretary so I don't know how reservations are but my reservation was there and check-in was quick so there were no issues there. The lobby is a little strangely laid out and not a place for people to congregate but is fine.

The room was ok. The hotel is showing signs of aging and needs an update fairly soon as it's starting to look more Hotel 6 than Hilton. The bathroom was particular dated having cracks in tiles and rust spots throughout. The room is a generous size and had quite a comfy lounger to sit and watch TV from. The typical Hilton bed is wonderful as usual.

I never went to the outdoor pool but on the days it was hot it appeared packed from my window. This means it's either too small or very nice. The gym is cramped with old equipment and not sufficient for a hotel of this size/quality. It seems like an afterthought that is in a converted storage room.

I went for breakfast a couple of the mornings and it was quite good with many choices and a neat idea of displaying nutritional information of each choice. being used to Europe and Asia, I did find it quite pricey however. The room service was also decent on the two occasions I tried it.

Location wise was ok. It is on the northern edge of the financial district which was convenient for work, but I would have rather stayed somewhere equidistant to my work in the direction of the water, (i.e. York).

Next time I'm summoned to Toronto for work I will probably request for a different hotel just because I assume that there is better value in some of the other places around.