We have just stayed two nights while some home renovations were completed on our Sydney townhouse.
We chose this property for its prime location and our knowledge of the good standards we could expepct from the Quay properties.
Quay Grand is clean, comfortable and conventional. Our suite was well equipped and appointed overlooking Circular Quay. Air conditioning was challenged by the afternoon sun and blinds had to be kept drawn but generally it was fine.
Check in / Check out personnel were friendly and did a fine job, other service areas were not of the same standard and dining room service could be more energetic.They don't sell their product appropriately, they don't draw you to the facility and the food and drinks don't have the touches that you would expect from a 5 star property charging top dollar. Looks as though Quay Grand is not really attempting to compete with the establishments available in the immediate precinct when it comes to food and beverage.
Certanly a good accommodation choice in Sydney's CBD.

I cannot add any more superlatives, but I will- this is truly a great place to stay. My huge balcony overlooked Circular Quay and Sydney Harbour Bridge - particularly moving on 'sorry' day - as the Aboriginal flag flew alongside the Australian on the bridge. I only wish I had stayed longer than my 3 nights - it was truly a wonderful place in a perfect position.
If you do stay with a family and do not wish to cook - try the excellent Chinese restaurant just along from the hotel towards the Opera House, it does takeaway if you ask - one meal from there will last you two nights!

We stayed in a one-bedroom suite for 5 nights at the end of February and couldn't have been happier. Our 17 year old daughter was with us and was very comfortable on a pullout couch in the spacious separate living room. Both the bedroom, with king bed and ample closet space, and the living room have flat screen TVs (living room is also equipped with DVD player). Great views out of large picture windows with a small balcony. The bathroom was clean and spacious with a separate shower and jacuzzi tub. Really liked the washer and dryer tucked into the streamlined kitchen.

Location was ideal as bus, ferry and train stations are right out the door plus the cruise ship terminal is also right there (we were disembarking from a cruise ship and walked to the hotel...a very reasonalbe walk even wheeling luggage). Staff were very helpful and we were able to check into our suite immediately despite arriving 3 hours before check in time.

Wireless internet was not free, maximum charge per day was $29.00 Australian.

I would recommend this hotel wholeheartedly.

Just finished staying at this hotel, I was only there for 3 nights so I'll keep this review short but basically if you are planning a trip to Sydney and you want to be in and around the Opera House and the Rocks, this is the hotel for you!
The balconys look at the Sydney Harbour Bridge, the service is 1st class and everything is on your doorstep - so a big thumbs up from me!