I have just experienced an exceptional business meeting and weekend stay at this hotel. While I do not often use superlatives to describe the hotels I encounter in my business travels , I am compelled to make an exception in the case of the Sofitel DC!!
Every aspect of the business meeting I hosted at the hotel came off perfectly. The staff went out of their way to ensure that everything, from the room layout to the refreshments, was to my satisfaction. The conference services department was especially helpful in working out the details with my assistant and handling the many details - allowing me to focus only the content of the meeting itself.
I followed the business meeting with an especially memorable weekend in Washington with my 13 year old son. Here too, it seemed that everyone on the hotel staff was there to make our stay enjoyable - with warm smiles and gracious hospitality. Mark at the concierge desk was most helpful with recommendations and reservations. I was especially impressed by his interactions with my son - making him feel like an especially important guest!
As I stated at the outset, such customer service at "chain" hotels catering to business travelers is (unfortunately) an exception these days. I found this hotel and its staff to be outstanding. I would higher recommend the place for both business and leisure travel!!
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