Every time we've stayed at one of the Fairfield/Wyndham Resorts we've received an email survey to complete - except for our last trip which was to Dolphin's Cove in Anaheim, CA. Could that be because they don't want to hear any complaints?
We've been Fairfield (now Wyndham) owners since 2001 and have come to expect the very highest of standards and comforts when we use our timeshare but were very disappointed with Dolphin's Cove. The staff was helpful and friendly but the rooms were dingy, dismal and in great need of major renovation. The grounds were lovely - pretty trees and vegetation - but the overall condition of the buildings was less than appealing.
We started out with a room on the ground floor which we had to change because we were infested with ants in the bathroom and bedroom (they were in the bed, the toilet, the dresser drawers. - a revolting and disturbing experience.) I had to wash all our clothes but had to go to a local laundromat because the one and only laundry room on the grounds was fully occupied.
I spoke to at least two other guests to get their feelings about the property and was told that they too were unhappy with the resort, saying the same things: "It's not the quaility we're used to with Wyndham."
It may be convenient to Disneyland, but that's about all it has going for it. I will not return to Dolphin's Cove nor would I recommend it to anyone else. I'm so glad it was just me and my husband - we had thought of inviting other relatives but I would have been embarassed to have led them there - especially when I've told them how great our timeshare experience has been - until now.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park