We were allocated a room at this hotel by the travel company we were touring with. On arrival there were no room keys available due to a breakdown of the system, the rooms were left open for us but once we locked the door we had to ask at reception for the room to be reopened. We were supposed to show our passports but no-one asked to see them!!
We wanted to use the laundry facilities but needed soap powder, a notice on the laundry wall said that soap powder could be bought at the gift shop. The gift shop had very little stock inside, lots of nearly empty shelves & when we asked for soap powder they were out of stock!!! We were told to try the store at the corner of the block which turned out to be 10 to 15 minutes walk away. The laundry had three washers & dryers, two of the washers didn't work but the third one did and the dryer worked ok so we got our clothes washed & dried.
At breakfast the first morning we had a long wait for food from the a la carte menu & the staff were off hand. However, the second morning the staff were very helpful, we tried the buffet breakfast & it was a lot better.
The room itself was fine, clean & tidy, well stocked with towels.
The evening bar staff were very friendly & helpful











