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Castle Inn and Suites: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 127 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
35
3.0 of 5 stars
20
2.0 of 5 stars
28
1.0 of 5 stars
26
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#58 of 102 hotels in Anaheim
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 197
  • Address: 1734 South Harbor Blvd. Anaheim, CA 92802
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern Motor Inn with castle-like facade, located directly adjacent to Disneyland. This description is based on information provided by the hotel.
Restaurant Swimming Pool
Check Rates: $108 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Castle Inn and Suites

( 16-20 of 127 )
“A mediocre place to sleep when going to Disneyland”

Castle Inn and Suites

2 of 5 stars
Salt Lake City
May 11, 2008

We stayed here 6 nights for Spring Break last month to go to Disneyland. We stayed in an executive suite with two adults, two teens and two preschoolers. Check in was smooth. The desk people were always polite and helpful. Our room was 115. It was enormous and actually reasonably quiet without the fan running even though the single window looked out on the street. However, it was very dark in the room even with all the lights on. The room had two queen beds and a couch that folded out to a bed. There was a medium sized TV. We think it was regular broadcast TV rather than cable, but we weren't sure. The fan/air conditioner made an enormous amount of noise. My poor wife needed ear plugs to sleep on the couple of warm nights when we needed the air conditioner. The carpets were brown and old, and there was a suspicious sticky spot about 6 in x 9 in in the middle of the floor that was there undisturbed during the whole week. Housekeeping cleaned but left things like the spot on the carpet and a smashed bug on the bathroom mirror. Beds were old and bouncy. Linens were old and threadbare. The towels were small sized. There were insufficient pillows in the room, and because the hotel was sold out, there weren't many extras to be had. One of the two sinks was very slow to drain, and the toilet clogged up the first night. However, the maintenance people were there within 10 minutes to fix it. There was a small refrigerator in the room that worked well. Internet access is free, but there were dead spots all over the hotel (including 115) judging from the people all gathered in the lobby with their laptops each evening. Speaking of laptops, there were no safes in the rooms, and there is no safe at the front desk either. In the lobby, the wireless connection was fast. There is no breakfast, although there are the packets of coffee in the rooms.

The grounds are primarily the parking lot and a tiny pool in the center that we did not feel tempted to use. There is a small patch of grass next to the pool. It was not particularly inviting because of the surrounding parking lot.

The hotel is a long block away from the main gate of Disneyland. It is a reasonable walk for a healthy family with two kids in a double stroller. It feels safe at just about any hour: I escorted our teenagers to and back from Disney around 10 PM and midnight, and there were always crowds of tourists on the sidewalks. There is a little strip mall next door with inexpensive Chinese (good) and Mexican (outstanding) along with a donut/ice cream shop (good) and pizza shop (untried). Across the street is a 7-11 that is always busy but the counter people are fast, accurate and polite. It was a good place for a credit union member to get money without ATM charges. Parking at the hotel is free, but they ran out of marked spaces later in the week and were having people park in the entry driveway and anywhere else there was unobstructed space.

The price was reasonable although not great given the condition of the hotel and room. It appears that they are doing room by room renovations and have a small army of people maintaining the place. It needs them! The main attractions for us were the ability to walk to Disneyland and the option to have 2 adults and 4 kids in one room. We've stayed in the Portofino across the street (I have a review here from the past traveling on business), and that hotel is a clear step up in quality without much of a difference in price or distance to Disneyland. We'd stay there again without hesitation. The castle inn was merely OK, and we stayed there because the Portofino was already booked.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — The lack of cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgl's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 27, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not all that great”

Castle Inn and Suites

May 11, 2008

My sister and I recently stayed here for 6 nights. She liked the look of the outside and the rates weren't too bad so we decided to book it. It is a short work to Disneyland, which was nice, but they were in the middle of redoing the floors on the second floor walkways. The light in our bathroom burned out. It took them 2 days to bring us extra pillows we had requested. The beds were hard and uncomfortable. We didn't use the pool, but it looked really small. The steps leading up to the second floor were cracked and didn't seem very safe. In fact the walkways on the second floor didn't seem safe and were uneven. I know we would never stay here again.

  • This TripAdvisor Member:
    • Liked — Location to Disneyland
    • Disliked — Beds, Room, Cable TV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yzerbear19's Summary
Date of Stay: April 2008
Traveled with: Other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: August 13, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Yuk”

Castle Inn and Suites

2 of 5 stars
Vancouver
May 3, 2008

6 of us stayed at the motel just recently and were not exactly satisfied by what we found. Although it is close to Disney, about a 10 minute walk, we found that rooms were old and dire need of a face lift. The electrical outlets did not hold the plugs very well so you could not charge up a phone, plug in an ipod dock, or camera charger. Then after the first day of over 87f temperature we found that the drain on the tub was slow, really slow. After only one shower the tub was a quarter full of water. Then came the “misplaced item” (theft) from our room. My daughter in a previous trip to Disney had gone to build a bear and made herself a bear to the sum of $60. We reported this to the staff the same day that it went missing at around 11pm then again the next morning then that night. The bear was gone for 3 days, and supposedly lost in the laundry, when it was returned it smelled of someone’s cooking and there was a bandage on its foot, that is now stuck and will not come off, as if it were in a car under extreme heat. So the long and short of it is that I would never recommend this place to anyone for any reason and regret staying there.

  • This TripAdvisor Member:
    • Liked — leaving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BDHolland's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: May 03, 2008
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Will never stay here again”

Castle Inn and Suites

1 of 5 stars
Sulzbach-Rosenberg, Germany
Apr 23, 2008

We were pleased with the outside of the hotel and the pool but were not pleased at all with our rooms. We had a large group with several rooms and all of our rooms were very dirty. The carpets were sticky feeling. I did not walk around with bare feet. There were lumps under the carpet. Not little ones either very large ones....we didn't even want to think about what was under there. I didn't bathe my children in the bathtub after the first night because pieces of the tub were peeling off into the water. We had stayed over a weekend so there was a lot of partying. There was garbage on the grounds and the elevators were very dirty as well. We have found that hotels further away from the entrance to Disneyland are much better quality and with a good shuttle it really doesn't matter. You can save money and get better quality by staying further away from the entrance.

  • This TripAdvisor Member:
    • Liked — the outside
    • Disliked — everything else!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mmkdimples's Summary
Date of Stay: July 2005
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: March 24, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Better Hotels around the area..”

Castle Inn and Suites

2 of 5 stars
Los Angeles
Mar 28, 2008

I decided to stay at this location because I have visited Disneyland many times and the castle look for my kids and being right across the street seemed like a plus. It was a very easy check in but when we got to the room it smelled musty. The sink in the bathroom was slow going down. but other than that it was your basic hotel room. No iron in my room. Just from having experienced other hotels in the area I would recommend the much nicer ones down the street (i.e. Crowne Plaza) as they have shuttles to Disney and are newer, more upkept and are at the same price. Leaving Disney at close time with young kids and walking to the Castle Inn, ends up being a long walk for the tired lil' ones. At that moment I would have much preferred the shuttles. Lesson learned. Also the next day checking out I heard complaints. One being that old food was left in one of the fridges. Again, this place was "alright" but for the price you pay there is better hotels down the street.

  • This TripAdvisor Member:
    • Disliked — Musty smell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellanessa's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: March 26, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Castle Inn and Suites

( 16-20 of 127 )
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Castle Inn and Suites Address

1734 South Harbor Blvd., Anaheim, CA 92802